Slideshow problem on Ipad (iOS)

rdalrtrdalrt Registered Users Posts: 26 Big grins
edited April 11, 2013 in SmugMug Support
Having a problem with the built in slideshow on my smugmug site (rdalrt.smugmug.com) when viewing with iOS (ipad and iphone). The slideshow itself starts and works, but the thumbnails and main picture remain. The slideshow plays behind all the thumbnails and stuff.

I believe it may have something to do with the Carbonite theme. If I change to a different theme, the slideshow works as it should. But I like Carbonite and don't want to have to change.

Any ideas?
Thanks.

Comments

  • HeroOfCantonHeroOfCanton Registered Users Posts: 208 Major grins
    edited April 10, 2013
    That is the JFriend HTML5 slideshow, not the built in one. I don't know how it is supposed to run on iOS devices. You will want to post here for help on that.
    Quality Engineer - My SmugMug Site

    Getting started on DGrin? Go here first!
    Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
  • rdalrtrdalrt Registered Users Posts: 26 Big grins
    edited April 10, 2013
    HeroOfCanton wrote: »
    That is the JFriend HTML5 slideshow, not the built in one. I don't know how it is supposed to run on iOS devices. You will want to post here for help on that.

    Sorry, I should have specified. Not the slideshow on my homepage. It is working fine.

    I am talking about the built in smugmug slideshow on the gallery pages.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 11, 2013
    Can you post a link to a gallery where this happens?
    Sebastian
    SmugMug Support Hero
  • rdalrtrdalrt Registered Users Posts: 26 Big grins
    edited April 11, 2013
    Sure. Here is one. http://www.rdalrt.com/Hoopla-2013/5A-Boys/LeBoldus-vs-Holy-Cross/28606232_qxRwv5#!i=2426171778&k=2zFVMSM
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 11, 2013
    This seems to be an issue with the theme as you've already noticed. I'll report this to our QA team. For the time being, you could only use a different theme to avoid the issue. I checked and the SmugMug gradient one works fine (and is close to the look of the carbonite one).

    To be honest, I wouldn't hold my breath for a fast fix and rather settle for a different theme.

    I'm sorry for any inconvenience.
    Sebastian
    SmugMug Support Hero
  • rdalrtrdalrt Registered Users Posts: 26 Big grins
    edited April 11, 2013
    Ok, thanks for the note.

    Curious that it used to work fine. I wonder if something was changed or updated with regards to the theme or the slideshow.
Sign In or Register to comment.