Can't access account settings

HorseplayHorseplay Registered Users Posts: 3 Beginner grinner
edited April 25, 2013 in SmugMug Support
Hi,

Please help me asap! I was changing things around in Advanced Customizer and somehow lost my ability to access my account settings!

Thanks,
Karen

Comments

  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited April 24, 2013
    Horseplay wrote: »
    Hi,

    Please help me asap! I was changing things around in Advanced Customizer and somehow lost my ability to access my account settings!

    Thanks,
    Karen

    Hi Karen,

    Can you please take a screenshot of a page where you think the Account Settings should be, but you are not seeing them?

    Also, please make sure you are logged into SmugMug.

    Thanks!

    Michael
    www.mb-photography-sf.com
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  • HorseplayHorseplay Registered Users Posts: 3 Beginner grinner
    edited April 24, 2013
    Hi Michael,

    The Account Settings are in my Tools menu. I am logged in, but when I click on Account Settings (or anything else in the Tools menu or Upload menu) NOTHING happens. I have downloaded a different browser... Google Chrome... and am still having the same problem.
  • HorseplayHorseplay Registered Users Posts: 3 Beginner grinner
    edited April 24, 2013
    Nevermind... thank you anyway... an hour and a half later someone from SmugMug email support was able to help me : ) WOOOOO HOOOOOO!!!
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited April 25, 2013
    Horseplay wrote: »
    Nevermind... thank you anyway... an hour and a half later someone from SmugMug email support was able to help me : ) WOOOOO HOOOOOO!!!

    Glad to hear! Let us know if you have any other questions.

    Michael
    www.mb-photography-sf.com
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