<Prev picture navigation issue

Elaine

I manage a password protected Smug site for my son's swim team and noticed an odd thing recently. I'm using the SmugMug Gallery Style, and if I use the <Prev button to navigate back one photo, it works as expected, except if the previous picture is on a previous page. Then it acts like I used the <Prev page button and skips all the way back to the first photo on the previous page. So, for example if there are 25 pics displayed on Page 1, and I am viewing pic #26 on Page 2, if I click <Prev to go back one photo (not one page), it takes me all the way back to pic #1 rather than pic #25.

richW

Elaine wrote: »

I manage a password protected Smug site for my son's swim team and noticed an odd thing recently. I'm using the SmugMug Gallery Style, and if I use the <Prev button to navigate back one photo, it works as expected, except if the previous picture is on a previous page. Then it acts like I used the <Prev page button and skips all the way back to the first photo on the previous page. So, for example if there are 25 pics displayed on Page 1, and I am viewing pic #26 on Page 2, if I click <Prev to go back one photo (not one page), it takes me all the way back to pic #1 rather than pic #25.

The previous page link should take you back to the beginning of the page.
The previous image link should take you back to the previous image, even if it's on another page.

I took a look at a couple of your galleries and the previous page & image links are working for me the way they should.

Is this happening on all your galleries?
Do you see the same issue in this gallery? http://smu.gs/YPdBud

Shoot us a link to the Help Desk to the gallery you're seeing this issue. Also, let us know what operating system and browser you're using.
http://help.smugmug.com/customer/portal/emails/new

Elaine

richW wrote: »

The previous page link should take you back to the beginning of the page.
The previous image link should take you back to the previous image, even if it's on another page.

I took a look at a couple of your galleries and the previous page & image links are working for me the way they should.

Is this happening on all your galleries?
Do you see the same issue in this gallery? http://smu.gs/YPdBud

Shoot us a link to the Help Desk to the gallery you're seeing this issue. Also, let us know what operating system and browser you're using.
http://help.smugmug.com/customer/portal/emails/new

Well, it seems like it's an issue when using Chrome but not when using Firefox. I am on Windows 7. I do not see the same issue in the gallery you linked in Firefox, but when I view it in Chrome, going to <Prev photo from the first photo on the second page takes me back to photo #2 on the first page. And in another of my swim team galleries, going to <Prev photo from the first photo on the second page takes me back to photo #4 on the first page. Can't seem to find a common pattern here...just a bit weird.

rainforest1155

Yes, can confirm it's broken in Chrome on Windows 7. Depending on what page on a gallery you're on, if you're on the first photo of a page and use the photo PREV button to go back one, you're jumping to a another photo on the previous page, just NOT the last. I made a video showing the issue:
https://dl.dropboxusercontent.com/u/283274/video/Video%202013-05-20%20103414.mp4

Seems to be fine in Firefox.

EDIT: Elaine, there's no need to email the HelpDesk anymore. I've already passed the issue on to our QA team.

Elaine

rainforest1155 wrote: »

Yes, can confirm it's broken in Chrome on Windows 7. Depending on what page on a gallery you're on, if you're on the first photo of a page and use the photo PREV button to go back one, you're jumping to a another photo on the previous page, just NOT the last. I made a video showing the issue:
https://dl.dropboxusercontent.com/u/283274/video/Video%202013-05-20%20103414.mp4

Seems to be fine in Firefox.

EDIT: Elaine, there's no need to email the HelpDesk anymore. I've already passed the issue on to our QA team.

Thank you!