Site Crashes on android phone

nobes33nobes33 Registered Users Posts: 12 Big grins
edited June 7, 2013 in SmugMug Support
Hi there,

I noticed once you go to a tab on my site it crashes the browser on android phones. I haven't had this happen on my Iphone. Anyone know why this is or could it be the slideshow codes I have?
Thanks,

www.laurenashleyphoto.com

Lauren

Comments

  • The MechanicThe Mechanic Registered Users Posts: 197 Major grins
    edited June 6, 2013
    Hi nobes33,

    This is likely due to the customizations on your site.

    Can you please let us know with link on your site is causing the crash? Can you also tell us what Android OS you are using and what Browser App and Version this is occurring in?

    This could very greatly across the Android phone market as there are several browsers, phones and versions of the Android OS.

    A different browser may solve this issue on that particular phone.

    I hope this will help.

    Thanks -Scott
  • nobes33nobes33 Registered Users Posts: 12 Big grins
    edited June 6, 2013
    4.1.2 the browser was the stock one (internet). Ok I will see if changes. Do you have any idea what part of the customization it would make this occur.
  • AperturePlusAperturePlus Registered Users Posts: 374 Major grins
    edited June 7, 2013
    Hi Lauren

    I just checked on Firefox on my S4 and it is fine this side.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited June 7, 2013
    Lauren,
    Which specific tab on your site did you try that crashes? Does it really happen for all tabs, including "contact me", about, fine art, home, and videos? I'm asking as these do not contain a html5 slideshow while the others ("as I am", weddings, and portraits) do.
    Sebastian
    SmugMug Support Hero
  • nobes33nobes33 Registered Users Posts: 12 Big grins
    edited June 7, 2013
    Lauren,
    Which specific tab on your site did you try that crashes? Does it really happen for all tabs, including "contact me", about, fine art, home, and videos? I'm asking as these do not contain a html5 slideshow while the others ("as I am", weddings, and portraits) do.


    Correct it only crashes on the tabs that have the html5 slideshow. So As I Am, weddings, portraits. The homepage has the fastline slideshow.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 7, 2013
    nobes33 wrote: »
    Correct it only crashes on the tabs that have the html5 slideshow. So As I Am, weddings, portraits. The homepage has the fastline slideshow.
    The first thing I would suggest is to limit the transitions to just a fade and see if that makes a difference.

    To do that, add the part in red to each slideshow:

    <script type="text/javascript">
    JF.InsertSlideshowHere({
        [color=red]transitionsList: "Fade",[/color]
        galleryURL: "http://www.laurenashleyphoto.com/Weddings/Wedding-Gallery/29463155_C9wXh3",
        stretchy: "true"}
    );
    </script>
    
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 7, 2013
    nobes33 wrote: »
    Correct it only crashes on the tabs that have the html5 slideshow. So As I Am, weddings, portraits. The homepage has the fastline slideshow.
    You probably also want to fix some HTML errors. Often issues like this are triggered by illegal HTML somewhere else that put the browser in a bad state. I would hazard a guess that the first issue mentioned below might be causing a significant problem:

    1. Add the part in green, remove the extra quote in red:
    <li><a href="http://www.laurenashleyphoto.com/Weddings/Wedding-Gallery/29463155_C9wXh3"[color=red]"[/color]>Weddings[color=green]</a></li>[/color]
    

    2. I think you are also missing a </div> somewhere. It will take some detailed time in a text editor putting proper indentation around all your HTML to find where you're missing matching tags.

    3. You have multiple copies of this:
    <div id="my-footer">
    

    But, you can only use an id once in a page.

    4. There is no such thing as </img> so remove it from here:
    <a id="mylogo" href="/"><img border="none" src="http://www.laurenashleyphoto.com/photos/i-4XXVtCn/0/S/i-4XXVtCn-S.gif"></img></a>
    
    --John
    HomepagePopular
    JFriend's javascript customizationsSecrets for getting fast answers on Dgrin
    Always include a link to your site when posting a question
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