Help, lost photos
marlinspike
Registered Users Posts: 2,095 Major grins
The 12th and 13th photo here http://davidson.smugmug.com/gallery/633473/1/45074883 say processing image. They didn't always say this, I know there was a time (as recent as two days ago in fact) where the images were there. I didn't back these up. Any ideas?
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There's not much we can do about it here. Mail the links to both pictures to help@smugmug.com and let them have a look at it. I hope they can do something about it.
Keep us updated on what they figure out.
All the Best,
Sebastian
SmugMug Support Hero
I'll see what can be done. You don't have a local copy?
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Okay -- regardless of whether or not the photos can be recovered (and I doubt it) ... please take the following standard precaution:
ALWAYS keep a local copy of all your image files - no matter how "worth it" you think they are.
These 2 photos never made it thru the processing stage, for any one of a number of reasons: could be an error in the file (a bad jpg), could be an error in the uploading (rare, but it happens).
Remember: save your data. I think that you'll find that most folks consider SmugMug to be tertiary or maybe perhas secondary backup - but first and foremost: do it yourself. Here's what I do with all my images:
* originals dumped to folder on my Mac.
* final JPGs are stored on SmugMug
* nightly, automated backup of all my files to an external hard drive
* for giggles, once a month I backup to DVD
I hope this helps,
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From what I'm told, that just can't be - they don't go from "processing image" to a live image then back to "processing" it's not possible... but we're still checking, stay tuned.
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Another poster answers his own question!
Oops yeah of course - sorry - my apologies for leaving it that way :smack (hitting self on head with fish!)
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who came up with that smily? Were drugs involved?
When I hear the earth will melt into the sun,
in two billion years,
all I can think is:
"Will that be on a Monday?"
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