How to remove Watermarks after Downgrade to "Power"

Mathias Pohl

Hi,

I'm wondering how to remove watermarks after downgrading my account from "Portfolio" to "Power" (the "Remove Watermark" Option is not longer available as "Power" user).
I dont like to re-publish all the photos to get rid of the Watermark.

Any ideas ?

thanks,

Mathias.

Teach

removal of watermarks
Hi Mathias,

After your account is downgraded you can not remove the watermarks. Please accept our apology about that. If you will write to the help desk (help@smugmug.com) using the e-mail address you have associated with your account we can go in and help get the watermarks removed by temporarily upgrading your account then we will remove the watermarks and downgrade your account back down to the correct level.

Mathias Pohl

Ok, thanks for the quick reply. I'll do that.

thanks, Mathias.