Err... why have a bunch of my galleries and photos been deleted?
tiaw
Registered Users Posts: 58 Big grins
Just logged in to smugmug to discover that a sizable amount of my galleries and photos therein have been wiped/deleted...
You can understand my shock. I don't think I've been hacked. My subscription hasn't expired, and I certainly haven't deleted these myself. What on earth has happened? I have spent a countless number of hours uploading all of these, captioning them, organizing them. Please tell me this is just a temporary glitch!
You can understand my shock. I don't think I've been hacked. My subscription hasn't expired, and I certainly haven't deleted these myself. What on earth has happened? I have spent a countless number of hours uploading all of these, captioning them, organizing them. Please tell me this is just a temporary glitch!
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Comments
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I just looked at your site. You have quite a few galleries on your site, as well as in your deleted file. I'm sure at least some of them were deleted intentionally, over time. We'll need your help to figure out what's missing, and also to try to figure out how this happened.
If you'll email us at the help desk, we'll see what we can do to help get this fixed.
Thanks!
Lindy
http://help.smugmug.com/
Alan, the maintenance has not started, yet. :-)
Lindy
OK. Thank you for your advice. I have just emailed the help desk.