Rounding up your stuff

LitespeedLitespeed Registered Users Posts: 9 Beginner grinner
edited July 31, 2013 in SmugMug Support
I have been waiting for hours for SmugMug to finish with it's new features, I guess you would say. So far it's been working and working, saying it usually only takes a minute or two, but may take longer.
Is there something I'm doing wrong?

I clicked on "Check out the new Smugmug" and hit Migrate, but so far it hasn't done anything.

I have the Basic Smugmug, if that makes any difference.

Comments

  • HokkaidoStuHokkaidoStu Registered Users Posts: 31 Big grins
    edited July 30, 2013
    Litespeed wrote: »
    I have been waiting for hours for SmugMug to finish with it's new features, I guess you would say. So far it's been working and working, saying it usually only takes a minute or two, but may take longer.
    Is there something I'm doing wrong?

    I clicked on "Check out the new Smugmug" and hit Migrate, but so far it hasn't done anything.

    I have the Basic Smugmug, if that makes any difference.

    They have been 'rounding up my stuff' for over 4 hours and I still can't see a preview of my site yet.
    My Photos
  • wujuicewujuice Registered Users Posts: 1 Beginner grinner
    edited July 31, 2013
    same boat
    HokkaidoStu wrote: »
    They have been 'rounding up my stuff' for over 4 hours and I still can't see a preview of my site yet.

    Same thing happening to me... using both Chrome and Safari.
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited July 31, 2013
    Sorry about the delay. Please hang tight, we are doing our best to migrate your sites. Promise! We wills end you an email once the migration is done.
    Zac Williams
    Support Hero
  • VisfxguyVisfxguy Registered Users Posts: 11 Big grins
    edited July 31, 2013
    Yep, me too!
    Been trying on every browser and Smugmug can't seem to round my stuff up. Going on 5 hours now. I think something's not kosher. I'm a pro subscriber. And I'm really wondering what's up.

    If you need it -- I'm ClarifiedStudios.com.
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited July 31, 2013
    Visfxguy wrote: »
    Been trying on every browser and Smugmug can't seem to round my stuff up. Going on 5 hours now. I think something's not kosher. I'm a pro subscriber. And I'm really wondering what's up.

    If you need it -- I'm ClarifiedStudios.com.

    Migrating in a different browser won't make a difference, only time wil. Sorry! Please check back after we send you the confirmation email.
    Zac Williams
    Support Hero
  • cschoollandcschoolland Registered Users Posts: 5 Beginner grinner
    edited July 31, 2013
    About 20 hours so far for me. Perhaps you should change the "minute or two" language on the "rounding up" page for future users in order to set accurate expectations, then change it back once things settle down.
    Anyway, looking forward to the new look :)
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