New Organizer Not Working

Darter02Darter02 Registered Users Posts: 947 Major grins
edited July 31, 2013 in SmugMug Support
When I try to manually organize a folder I get this message:
Ack! An error occurred while saving the new sort order. Organizer needs to refresh itself to try to shake out the bugs.

Comments

  • CanvasOfLightCanvasOfLight Registered Users Posts: 36 Big grins
    edited July 31, 2013
    I'm having that issue too, but only in one gallery.

    I created a gallery "portfolio" to showcase it on my homepage with the best photos. Since I didn't know how to collect (the button is well hidden in a odd place.. why in "Share"?), I created copies of some images through the "Make Copy" button and then transferred them to the new gallery. It's not possible to rearrange them manually though now. Other galleries just work fine.

    I can paste the error message if needed.
    Travel & Culture Photographer / Photography instructor
    http://www.canvas-of-light.com
    http://canvas-of-light.smugmug.com/
  • peargrinpeargrin Registered Users Posts: 191 Major grins
    edited July 31, 2013
    Getting the same message since yesterday. The galleries it happens on contain collections from other galleries. Any solution?

    Ack! An error occurred while saving the new sort order. Organizer needs to refresh itself to try to shake out the bugs.
  • richWrichW Registered Users Posts: 941 Major grins
    edited July 31, 2013
    Darter02 wrote: »
    When I try to manually organize a folder I get this message:
    The organizer engineer just contacted me earlier and said a fix for this should be live. See how it's working now... Let me know
  • Darter02Darter02 Registered Users Posts: 947 Major grins
    edited July 31, 2013
    richW wrote: »
    The organizer engineer just contacted me earlier and said a fix for this should be live. See how it's working now... Let me know


    It works! Now, for my other problems... Laughing.gif

    OH, and THANKS!
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