Keywords not correctly transferred over

paulbrockpaulbrock Major grinsPosts: 515Registered Users Major grins
edited August 1, 2013 in SmugMug Support
I'm seeing that some keywords aren't transferred over correctly. Rather than maintain say 3 separate tags on a photo, the new Smugmug is concatenating them. Anyone else seeing this?

Comments

  • paulbrockpaulbrock Major grins Posts: 515Registered Users Major grins
    edited July 31, 2013
    according to the help guys, the new site doesn't support semicolon separated keywords, unlike Smugmug classic. Their solution? Manually change them. On 130,000 photographs.

    I can't have been the only one to have them as semicolon seperated can I? Think they were embedded from a 3rd party program....
  • pbandjpbandj Major grins Posts: 238Registered Users Major grins
    edited July 31, 2013
    I also have semi-colon separated keywords on thousands of photos, and this will be a huge deal for me. I haven't upgraded yet...sort of monitoring the forum for awhile to see what bugs are out there...this one is definitely a show-stopper for me.
  • richWrichW SmugMug QA Southern CaliforniaPosts: 940Registered Users Major grins
    edited August 1, 2013
    paulbrock wrote: »
    according to the help guys, the new site doesn't support semicolon separated keywords, unlike Smugmug classic. Their solution? Manually change them. On 130,000 photographs.

    I can't have been the only one to have them as semicolon seperated can I? Think they were embedded from a 3rd party program....
    I' going to ask one of the engineers to look into the 'semicolon; issue for you. I've see the issue on my too.
  • paulbrockpaulbrock Major grins Posts: 515Registered Users Major grins
    edited August 1, 2013
    (Just to follow up, after further discussion with the heroes, it was agreed to raise it with the dev/QA team, so thanks for checking it out)
  • WinsomeWorksWinsomeWorks Keep Thou my Feet Posts: 1,933Registered Users Major grins
    edited August 1, 2013
    paulbrock wrote: »
    according to the help guys, the new site doesn't support semicolon separated keywords, unlike Smugmug classic. Their solution? Manually change them. On 130,000 photographs.

    I can't have been the only one to have them as semicolon seperated can I? Think they were embedded from a 3rd party program....
    Ok, they've absolutely GOT to be joking!!!! Surely the help guys would have a clue that Photoshop, one of the most-used editing programs by photogs worldwide, automatically switches your commas and spaces to semi-colons!! I can't even wrap my head around how ANYone, at ANY level of SmugMug, would think for one instant that it would be acceptable to just screw with that aspect of keywords.

    In fact, there should be absolutely no change to keywords right now, while everyone is migrating and so many other things are on shaky ground. Keywording already went through large changes awhile back, and some of us spent countless hours trying to "right" everything on thousands of photos after that. The only change that should happen, which I've been begging for for a couple years now, is the stupid bug where keywords don't show up in the keyword box after you've added them, unless you refresh a buncha times. I will not even touch "migrate" until I know that every single keyword issue is fixed, as changing them manually would be insane and impossible.
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