Event Link photos not showing

brotherjugbrotherjug Registered Users Posts: 32 Big grins
edited August 2, 2013 in SmugMug Support
Sent a client an event link. But whent hey get the link and click on a photo it does not show up on the screen.
ONly happens on the event link page.

Comments

  • brotherjugbrotherjug Registered Users Posts: 32 Big grins
    edited August 1, 2013
    Actually, they take a long time to show up. Like over a minute.

    do a test on your own and see what happens. Im using Smokey theme. Haven't tried it on other themes
  • brotherjugbrotherjug Registered Users Posts: 32 Big grins
    edited August 1, 2013
    Upon further inspection, it looks like you're trying to load the original res image.
  • Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited August 1, 2013
    Hi Brotherjug,
    Sorry for the problems. We did have some problems with Events links and photo display, they should all be corrected now. If not, please contact us at the help desk and include the link and we will check further.

    Thanks for your patience thumb.gif
    :cavig
    SmugMug Support Hero
  • brotherjugbrotherjug Registered Users Posts: 32 Big grins
    edited August 2, 2013
    Thanks. I sent a few emails your way. When you load the gallery through the event link, the photos are loading very very slowly, and the heart can not be selected. Still having the issue. Using Safari, and the Smokey theme.
Sign In or Register to comment.