HELP! Logo not showing on certain browsers on New SmugMug

jarboedoggartjarboedoggart Registered Users Posts: 270 Major grins
edited August 1, 2013 in SmugMug Support
Using the mostly standard "Dina" template.

My logo shows up fine in:
Safari for Mac
Chrome
older versions of IE

My logo will NOT show in:
iOS Safari, iPhone or iPad
Android device browser (dont know what it is called)
IE10

I have tried .png and .jpg as well as deleting the logo and reuploading. The logo is set to 150px wide and was only about 400px to begin with, so cant imagine thats the issue. I am stumped! I would love some insight on this please!!!

My site is www.jarboedoggart.com

Thanks!
Nate
-Nate
Jarboe Doggart Photography - jarboedoggart.com

Comments

  • Packhorse-4Packhorse-4 Registered Users Posts: 65 Big grins
    edited August 1, 2013
    Odd - I jumped over to your website - jarboedoggart.com in Safari and Chrome on the Mac and on the iPad. I don't see your logo in any of the browsers. I know it's there because when I hover over the spot where it should be, the mouse changes to let me know it's a clickable link. (the link works - it takes me back to your home page).

    Check the image you are using for your logo - you may want to try uploading it again or changing the file format in photoshop to see if that helps.

    -- John

  • WiscoFrankWiscoFrank Registered Users Posts: 161 Major grins
    edited August 1, 2013
    I'm on a Win7 machine and it's not visible in Chrome or IE10.
  • jarboedoggartjarboedoggart Registered Users Posts: 270 Major grins
    edited August 1, 2013
    WiscoFrank wrote: »
    I'm on a Win7 machine and it's not visible in Chrome or IE10.

    Well, I am happy to say it is fixed. It was a bit of an obvious solution. During the migration to NewSmugMug, the folder the logo was in changed to being "private" instead of "unlisted". I could see the logo cause I was logged in.... And wasn't logged in on my phone.

    Little silly looking back at it.
    -Nate
    Jarboe Doggart Photography - jarboedoggart.com
  • Packhorse-4Packhorse-4 Registered Users Posts: 65 Big grins
    edited August 1, 2013
    Looks Good - I still had your page loaded on my iPad so I refreshed the screen and the logo was there. Looks like you are up and running.

    -- John

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