Legacy Functionality = New Smuggy Feature Request
David Evertsen
Registered Users Posts: 524 Major grins
I have messed around in the Sandbox and overall good with the new stuff. There does seem to be a trend that Legacy functionalities not in NEW are being added as Feature requests by support heros.. The ones involving navigation and the like with the arrows need to be addressed immediately. I have seen many little things and Feature request seemed to be the answer, you missed core functionality folks use that won't affect the overall design of the NEW so please just fix those things for us.. As a pro the navigation through pictures needs to be either better or more intuitive and it is without the arrows.. I understand why the product needed to be changed but it appears you missed how many pros and their customers use the product.. Anyone elses thoughts on this subject??
Thanks
Thanks
David
www.phabulousphotos.com
Sportsshooter.com Member
http://www.sportsshooter.com/members.html?id=10162
www.phabulousphotos.com
Sportsshooter.com Member
http://www.sportsshooter.com/members.html?id=10162
0
Comments
100% with you on the navigation arrows - its my top priority 'feature request'. Personally I consider it a bug.
http://dgrin.com/showthread.php?t=237205
I think calling them bugs and solving the problem is the way to go, not feature requests.. I agree..
www.phabulousphotos.com
Sportsshooter.com Member
http://www.sportsshooter.com/members.html?id=10162
I realize that this may not be *legally* the case--SmugMug and the users have no contract stipulating that SmugMug will never reduce functionality. But, reducing functionality while increasing prices is not the way to foster customer happiness, obviously.
I do really love some of the improvements, particularly since I've managed to figure out how to use some of them, but I'd argue that it's most important to customers not to leave them with *less* of things that they've come to rely on, even if you also give the some good things which they didn't expect. People running businesses cannot afford to lose functions that they and their customers have come to rely upon.
--- Denise
Musings & ramblings at https://denisegoldberg.blogspot.com
Otherwise known as the Garbage Can.
Cheers,