Visitors Can't Browse by Keyword

ande8150ande8150 Registered Users Posts: 74 Big grins
edited August 3, 2013 in SmugMug Support
When I am logged into my site as admin and browse my pictures by keyword, all pictures show up correctly.

If I login as a guest (I use a site wide password) and go to my keyword list, all my keywords show up, but when I click on any one of them none of the pictures show up. I just get a "gallery is empty" message.

I am able to view all the pictures by navigating the folders / galleries, just not by navigating by keyword.

Anyone have any suggestions?

Edit: Just noticed something interesting. I am only having this issue when viewing my site using my custom domain. If I view the site using nickname.smugmug.com it works correctly. Then, after I have used nickname.smugmug.com and go back to my custom domain, it then works correctly too. That is until I close my browser and go back to my custom domain, and the issue repeats.

So to duplicate I can:

- Open browser and go to photos.mydomain.com/keyword/ and see all my keywords. Click any keyword and no photos return.
- Go to mynickname.smugmug.com/keyword/ and see all my keywords. Click any keyword and photos appear properly.
- Leave browser open and go to photos.mydomain.com/keyword/ and see all my keywords. Click any keyword and photos appear properly.
- Close and reopen browser and go to photos.mydomain.com/keyword/ and see all my keywords. Click any keyword and no photos return.

Comments

  • southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
    edited August 3, 2013
    Sounds like a repeatable BUG
    Maybe you should repost this in the BUG section. I have a custom domain and will try this later tonight.

    [off topic]
    I found a repeatable bug after using Slideshow after clicking on an image to get the bigger size image. I used ESC to get out of slideshow, then ESC to get out of the large photo. Then trying to use the change page of thumbs thing under the thumbs I would get an image from the new thumbs page but the thumbs did not switch to the new page....a repeatable problem. Listed it in the BUG section and they have reported it to the development team.
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