Cannot access my website now?

GoofBcktGoofBckt Registered Users Posts: 481 Major grins
edited August 3, 2013 in SmugMug Support
Apparently, my website is down, inaccessible, or what? Google can't find it, IE can't find it. What gives? :huh
www.ghostdancephoto.com

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 2, 2013
    Sorry to hear that! It looks like there is something wrong with your domain. I get some kind of GoDaddy page when I go to www.ghostdancephotography.com. Can you post your SmugMug link? like yournickname.smugmug.com
    Zac Williams
    Support Hero
  • GoofBcktGoofBckt Registered Users Posts: 481 Major grins
    edited August 2, 2013
    Why would there be something wrong with my domain all of a sudden? And I don't even remember my smugmug url. lol shit I hate this.
    zacHer0 wrote: »
    Sorry to hear that! It looks like there is something wrong with your domain. I get some kind of GoDaddy page when I go to www.ghostdancephotography.com. Can you post your SmugMug link? like yournickname.smugmug.com
    www.ghostdancephoto.com
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 2, 2013
    I'm not sure, won't be able to tell without knowing your SmugMug account link. What is the email address you use to login? PM it to me if you don't want to post it.
    Zac Williams
    Support Hero
  • GoofBcktGoofBckt Registered Users Posts: 481 Major grins
    edited August 2, 2013
    I don't have a problem with that: nutzo4horses@gmail.com
    Thanks for trying to help. :)
    zacHer0 wrote: »
    I'm not sure, won't be able to tell without knowing your SmugMug account link. What is the email address you use to login? PM it to me if you don't want to post it.
    www.ghostdancephoto.com
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 2, 2013
    Thanks! Your domain is not properly set up with a CNAME 'www' pointing to domains.smugmug.com or an A record @ to 208.79.45.23. Please review the instructions on how to properly set up the domain here - http://help.smugmug.com/customer/portal/articles/93340-setting-up-a-custom-hostname-domain

    I'm not sure why it may have worked before, but I can tell you for sure that right now it is not set up correctly at all. Please review the help page and write the help desk if you need assistance - we can actually set it up for you if you give us your GoDaddy login credentials.
    Zac Williams
    Support Hero
  • GoofBcktGoofBckt Registered Users Posts: 481 Major grins
    edited August 3, 2013
    Well, I would love to do that, but now I can't even access my GoDaddy account. OMG!! This is so frustrating! ugh
    zacHer0 wrote: »
    Thanks! Your domain is not properly set up with a CNAME 'www' pointing to domains.smugmug.com or an A record @ to 208.79.45.23. Please review the instructions on how to properly set up the domain here - http://help.smugmug.com/customer/portal/articles/93340-setting-up-a-custom-hostname-domain

    I'm not sure why it may have worked before, but I can tell you for sure that right now it is not set up correctly at all. Please review the help page and write the help desk if you need assistance - we can actually set it up for you if you give us your GoDaddy login credentials.
    www.ghostdancephoto.com
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 3, 2013
    GoofBckt wrote: »
    Well, I would love to do that, but now I can't even access my GoDaddy account. OMG!! This is so frustrating! ugh

    Try sending them an email or call them in the morning, or request a new password on the login screen. Sorry!
    Zac Williams
    Support Hero
  • GoofBcktGoofBckt Registered Users Posts: 481 Major grins
    edited August 3, 2013
    I did. YOu should see the form you have to fill out just to get a new password. Ridic! lol *bangs head on wall*
    zacHer0 wrote: »
    Try sending them an email or call them in the morning, or request a new password on the login screen. Sorry!
    www.ghostdancephoto.com
Sign In or Register to comment.