Cannot Change Plan

HbergOnlineHbergOnline Registered Users Posts: 2 Beginner grinner
edited August 3, 2013 in SmugMug Support
I am trying to change my plan with SmugMug and the Change Plan feature does not seem to work. One of the SmugMug Heros emailed and asked me to check the credit card number and expiration date. I re-entered the credit card information twice, and it still will not allow me to change my plan. I still get a Pop-up Box that says "Are you Sure?," but the only button that is available to select is "Cancel."

Please advise.

Comments

  • HbergOnlineHbergOnline Registered Users Posts: 2 Beginner grinner
    edited August 3, 2013
    It was a Safari issue. The New SmugMug has obviously some limitations with the Safari browser, or at least an issue with Change Plan with Safari.

    I was able to Change Plan with FireFox.
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