share e-mail link

OutIslanderOutIslander Registered Users Posts: 2 Beginner grinner
edited August 3, 2013 in SmugMug Support
I sent my family members an e-mail link for an unlisted gallery through the "share, publish" icon. Both received the e-mail, but the photos don't show up on the e-mail nor when they enter the password. These family members are on 2 different computers in two different states. My sister has also tried her laptop, kindle, and ipod with no luck. My Dad says the half the (preview) photo shows up in the e-mail but it's only the size of a postage stamp.

Funny thing is, everything works perfectly when I send myself the e-mail. All photos show up on my e-mail and computer. Is this a glitch or a setting that needs corrected on my end? :scratch

Comments

  • OutIslanderOutIslander Registered Users Posts: 2 Beginner grinner
    edited August 3, 2013
    work around
    For the time being I've discovered that I can work around this problem, by making the "unlisted" gallery visible. I can still use a password for the gallery and it works. However I still need a solution to the original problem- how to "share" an unlisted gallery and have it show up properly in my visitor's e-mail.
  • dereksurfsdereksurfs Registered Users Posts: 286 Major grins
    edited August 3, 2013
    Consider adding this to the bug report forum. There are similar bugs reported having to do with hidden folders/galleries.
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