Some of my Galleries are missing

NikonGirlNikonGirl Registered Users Posts: 204 Major grins
edited August 4, 2013 in SmugMug Support
Okay, I admit - I've been busy lately. We bought a new Airstream trailer, we're planning a trip to Glacier National Park, I've been busy at work, family issues, etc. So this whole Smugmug upgrade has been the last thing on my mind.

I don't know what the upgrade has been about, not really caring at this point. But I did get the email, so I knew something was happening. I had a few minutes tonight, decided to check out my site. For me, it doesn't look like anything happened, my site looks the same.

But...then I noticed some of my galleries seem to be missing, I have a bunch of 1's in some of my gallery titles, well - that's what I've noticed so far.

So can someone summarize what's happening? Should I just sit tight and wait? Will my site be "fixed" eventually?

There's just too many threads here for me to get a grasp on what's happening.

Comments

  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 4, 2013
    NikonGirl wrote: »
    Okay, I admit - I've been busy lately. We bought a new Airstream trailer, we're planning a trip to Glacier National Park, I've been busy at work, family issues, etc. So this whole Smugmug upgrade has been the last thing on my mind.

    I don't know what the upgrade has been about, not really caring at this point. But I did get the email, so I knew something was happening. I had a few minutes tonight, decided to check out my site. For me, it doesn't look like anything happened, my site looks the same.

    But...then I noticed some of my galleries seem to be missing, I have a bunch of 1's in some of my gallery titles, well - that's what I've noticed so far.

    So can someone summarize what's happening? Should I just sit tight and wait? Will my site be "fixed" eventually?

    There's just too many threads here for me to get a grasp on what's happening.


    Hi Yolanda!

    You do not need to sit tight. Let me get an engineer on this right away....do you know how many galleries you see the the -1 in? Can you link me to a couple?

    Thanks!

    Michael
  • NikonGirlNikonGirl Registered Users Posts: 204 Major grins
    edited August 4, 2013
    mbonocore wrote: »
    Hi Yolanda!

    You do not need to sit tight. Let me get an engineer on this right away....do you know how many galleries you see the the -1 in? Can you link me to a couple?

    Thanks!

    Michael


    Well, one gallery with the 1's is now missing:
    http://yolanda.smugmug.com/Other/Friends-1-1-1-1-1-1

    So....where did it go?

    I happened to have this link saved. I know there were more, but how can I give you a link to a gallery that is now missing? Heck, I'm not sure I can even figure out what is missing.

    All I know is the gallery above HAD 1's in the title, and it is now missing.
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 4, 2013
    I have an engineer looking into this. I will update you as soon as I have more information. Thanks!
  • NikonGirlNikonGirl Registered Users Posts: 204 Major grins
    edited August 4, 2013
    Thank you.

    Hopefully, the engineer will be able to retrieve all my missing galleries!
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