No Home Page image after unveiling!

jsinonjsinon Registered Users Posts: 130 Major grins
edited August 4, 2013 in SmugMug Support
In the WTF category, in a very BIG way, I just found out that there is no home page image on my site! Everything looked perfect setting it up, I use Chrome. When I just tried Safari after being told of the issue, no image. Click on "Customize" while using Safari, the image is there. Click done, and publish, NO IMAGE!!!

Not good, not good at all!


EDIT: Just looked again, and the NOW there is a home page image. If it was a glitch, thanks for the heart attack SM.

EDIT TO THE EDIT: Checked Firefox, no image. Click customize, then publish and now the image is there. BUT, if I close the page, then open a new page then type www.jeffsinon.com, no image, no logo either!

I'm very rapidly losing my enthusiasm for the "New and improved" SM!
Jeff Sinon Photography - "Nature Through The Lens"
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Comments

  • WiscoFrankWiscoFrank Registered Users Posts: 161 Major grins
    edited August 4, 2013
    Is the image in a private, unlisted and/or passworded gallery? Most of the issues with guest view being different from customize view end up being a permission issue. Try an image in a public gallery and see if that fixes it.
    http://childress.smugmug.com/
  • jsinonjsinon Registered Users Posts: 130 Major grins
    edited August 4, 2013
    WiscoFrank wrote: »
    Is the image in a private, unlisted and/or passworded gallery? Most of the issues with guest view being different from customize view end up being a permission issue. Try an image in a public gallery and see if that fixes it.

    THANKS!!! After moving the image of my logo to a different gallery, and then changing that galleries privacy settings, it seems to be ok.
    Jeff Sinon Photography - "Nature Through The Lens"
    FaceBook
    Twitter
    Blog
  • jsinonjsinon Registered Users Posts: 130 Major grins
    edited August 4, 2013
    WiscoFrank wrote: »
    Is the image in a private, unlisted and/or passworded gallery? Most of the issues with guest view being different from customize view end up being a permission issue. Try an image in a public gallery and see if that fixes it.


    I also found that even after changing the privacy settings on a specific gallery, because the parent folder they were in had more restrictive privacy settings, that's what they went with. Thanks again. I'm pretty tech illiterate and was kind of freaking out!bowdown.gif
    Jeff Sinon Photography - "Nature Through The Lens"
    FaceBook
    Twitter
    Blog
  • WiscoFrankWiscoFrank Registered Users Posts: 161 Major grins
    edited August 4, 2013
    Glad it worked for you.
    http://childress.smugmug.com/
  • jsinonjsinon Registered Users Posts: 130 Major grins
    edited August 4, 2013
    WiscoFrank wrote: »
    Glad it worked for you.

    Thanks! Now if I can only figure out why on smaller monitors my home page gets cut off just below "Ordering Tips" on the nav bar, and when you hover over "Browse" the bottom two galleries are cut off the bottom of the fly-out. And you can't scroll down!!!
    Jeff Sinon Photography - "Nature Through The Lens"
    FaceBook
    Twitter
    Blog
  • shiotishioti Registered Users Posts: 50 Big grins
    edited August 4, 2013
    Can you change the privacy setting of the copied image file? or do we have to re-upload the image to a new public folder? Thanks!
  • jsinonjsinon Registered Users Posts: 130 Major grins
    edited August 4, 2013
    shioti wrote: »
    Can you change the privacy setting of the copied image file? or do we have to re-upload the image to a new public folder? Thanks!
    All I did was go into "Organize" and on the left clicked "Create" and made a new folder that I simply "Unlisted." Then I moved the gallery with my bio page slideshow, and the gallery that I originally used for the homepage slideshow on my old site, into this folder. Simple drag and drop from within the organizer. I also moved my logo image from the "Smugmug files do not delete" gallery into the same gallery as my slideshow images. The thing that kept giving me fits was having galleries listed as unlisted(private) because they were in a parent folder that was private. No need to re-upload.
    Jeff Sinon Photography - "Nature Through The Lens"
    FaceBook
    Twitter
    Blog
  • shiotishioti Registered Users Posts: 50 Big grins
    edited August 4, 2013
    When I show a gallery on my homepage, all the images show up even if the gallery if set to unlisted. But when I use the "choose photos option" all images that are in an unlisted gallery just wont show on visitor view, and only images that are in public gallery are visible. :(
  • shiotishioti Registered Users Posts: 50 Big grins
    edited August 4, 2013
    Can we change the setting of a copied image? or will it always be the same as the source image from the original gallery setting?
  • jsinonjsinon Registered Users Posts: 130 Major grins
    edited August 4, 2013
    shioti wrote: »
    Can we change the setting of a copied image? or will it always be the same as the source image from the original gallery setting?

    Check the parent folders privacy settings that the gallery in question is in. And is the gallery listed as Unlisted, or Unlisted(private)? If Unlisted(Private) like my problem galleries were, you may need to move the galleries. But I have to tell you, I am definitely no expert on this, far from it. This is just what worked for me.

    And yes, I think the copied image retains the settings of the gallery it was pulled from.
    Jeff Sinon Photography - "Nature Through The Lens"
    FaceBook
    Twitter
    Blog
  • shiotishioti Registered Users Posts: 50 Big grins
    edited August 4, 2013
    Thank you! i'll give that a try :)
    jsinon wrote: »
    Check the parent folders privacy settings that the gallery in question is in. And is the gallery listed as Unlisted, or Unlisted(private)? If Unlisted(Private) like my problem galleries were, you may need to move the galleries. But I have to tell you, I am definitely no expert on this, far from it. This is just what worked for me.

    And yes, I think the copied image retains the settings of the gallery it was pulled from.
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