'Event' Favorite Photos not being saved

Troy RaymondTroy Raymond Registered Users Posts: 171 Major grins
edited August 7, 2013 in SmugMug Support
I have not 'unveiled' yet, so I don't know if this would be the problem.

Event registered users can mark their favorites, but they are not saved. They will let me know when they're finished choosing and I see a "0" even after refreshing, the favorite gallery is empty. When they double check the "add to favorite" images are no longer marked. 3 customers so far. Some would send me the number of the images, but they said they don't see any. I know that will not be an option in collage because they are not numbered like the legacy photos were.

Am I the only one having this problem?

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