Info Box Issue

juanheredia

When I click the "Info" button of a photo, the box opens up but it's empty. No text, just the title (in any gallery).
Is somebody having the same issue? Could you tell me what is wrong? I didn't change any colors and fonts from the theme.

Here you can see the problem. Go to
http://jchmportafolio.infoinnova.net/
pick a photo and then try to see the details using the "Info" button at the bottom.

Thanks in advance.

WiscoFrank

Have you double checked the Gallery settings to make sure show camera info is on? Under the Appearance Tab in gallery settings.

juanheredia

WiscoFrank wrote: »

Have you double checked the Gallery settings to make sure show camera info is on? Under the Appearance Tab in gallery settings.

Yes, of course, that setting is on.
I've already written to the smugmug help desk. This is their answer:

Thank you for contacting SmugMug. I am happy to help you with this.

I've taken a look at your site and this could be caused by the lag we are experiencing in indexing right now. We're sorry for the inconvenience.

Let us know if this info doesn't show up after you've given it some time and we can look into this further.
If there is anything else we can help you with, in the meantime, please let us know.
Thanks,
SmugMug Support Hero

I'm still waiting. It doesn't work yet.

Sent from my S3 using Tapatalk 4

juanheredia

Issue Resolved.


It was not the lag…

I found myself it was a CSS issue. I fixed myself. It’s working now.