What is new SM doing to my videos?

johncnajohncna Registered Users Posts: 6 Big grins
edited August 6, 2013 in SmugMug Support
Working through setting up the new SM pages for my site.

All of my videos show the same problem. When they first start playing, they seem to be at a really low bit rate and look like they are out of focus. The still image that displays while the video is downloading is REALLY fuzzy. When it starts playing, the first 3-5 seconds are fuzzy, and then the videos sharpen up. If I pause and start over, the beginning plays back much sharper than it did when it first started playing. It's VERY noticable when the playback resolution is set to the default 'Auto'.

I do not recall seeing this with the legacy SM before the upgrade. And how do I change that default playback bit rate to something other than 'Auto'?

Comments

  • AristophanesAristophanes Registered Users Posts: 28 Big grins
    edited August 6, 2013
    I recently signed up for SM and uploaded a test video and it looks.....awful. It is 720p native. The title screen is an iMovie text and it is pixelated on replay.

    Mine do not appear to "sharpen up". This behaviour occurs both on Auto and when I manually set to 720p.
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