Search not working

uketeeceeuketeecee Registered Users Posts: 90 Big grins
edited August 9, 2013 in SmugMug Support
On my new, unveiled SM Pro site SEARCH is not working at all and always returns zero 0 results no matter what is entered.

For instance, if I enter the keyword vintage, the search returns zero results despite many photos having vintage as a keyword. Changing browsers makes no difference. Other valid keywords are mahogany, koa or peghead.

My new SM site:
http://ukulelearchive.smugmug.com/

BTW My new unveiled site also seems much slower than my old legacy site.

Comments

  • FergusonFerguson Registered Users Posts: 1,345 Major grins
    edited August 7, 2013
    uketeecee wrote: »
    On my new, unveiled SM Pro site SEARCH is not working at all and always returns zero 0 results no matter what is entered.

    For instance, if I enter the keyword vintage, the search returns zero results despite many photos having vintage as a keyword. Changing browsers makes no difference. Other valid keywords are mahogany, koa or peghead.

    My new SM site:
    http://ukulelearchive.smugmug.com/

    I actually don't see ANY keywords, which may be related. Try this:

    http://ukulelearchive.smugmug.com/keyword

    That should bring up all of your keywords, and I don't see any. Can you check that the keywords are actually still on the photos (organize, select all images in a gallery, tools, captions and keywords is the simple way I think).
    uketeecee wrote: »
    BTW My new unveiled site also seems much slower than my old legacy site.

    I don't think it is old/new or yours, the whole site seems quite slow this morning for some reason.
  • uketeeceeuketeecee Registered Users Posts: 90 Big grins
    edited August 7, 2013
    When I'm logged as the owner of the site the search works as expected. For my visitors, the keywords are visible under each photo but any search always return zero results. ???

    http://ukulelearchive.smugmug.com/

    UPDATE:
    Hmm...I just noticed now that any new keywords added after unveiling work for visitors.
    Maybe I need to re-index all the old keywords. Is there an easy way to do this?
  • FergusonFerguson Registered Users Posts: 1,345 Major grins
    edited August 9, 2013
    uketeecee wrote: »
    When I'm logged as the owner of the site the search works as expected. For my visitors, the keywords are visible under each photo but any search always return zero results. ???

    http://ukulelearchive.smugmug.com/

    UPDATE:
    Hmm...I just noticed now that any new keywords added after unveiling work for visitors.
    Maybe I need to re-index all the old keywords. Is there an easy way to do this?

    Sorry, I'm not going to be much more help. Mine display for visitors also. Help desk ticket?
Sign In or Register to comment.