New Smug Nav Bar Browser not working fully

megmacmegmac Registered Users Posts: 46 Big grins
edited August 8, 2013 in SmugMug Support
Hi,
Looking for a little help. I've been working on the new web site and the navigation bar was working fine until today. I think rushing around I might have deleted a content block but not sure. I have not unveiled so I cant show but will try to explain. I have six pull downs, the browse no longer takes you to all the folders, just a blank page. My sports shows all the sport titles in the pull-down but when you click on the individual sports tabs you get a blank page. I did organize them into folders using years to break them up. If I click on the pull down on the sports tabs that were not broken into separate folders they show. They were all working fine last night even after they were all separated. Any help is appreciated.

Comments

  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 7, 2013
    Hi Meg,

    Can you send me a link to your site URL so I may take a look?

    Thanks!
    www.mb-photography-sf.com
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  • urbanmoonurbanmoon Registered Users Posts: 24 Big grins
    edited August 7, 2013
    I'm having the same problem. Have dropdown menu and sub-menu items, all was working fine for days, and just now (for no apparent reason) it's not working. I now have no access to the portfolio galleries with the dropdown items gone. I, too, have not yet unveiled.
    -- Anita

    http://www.urbanmoon.ca

    Imagination is more important than knowledge. -- Albert Einstein
  • digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited August 7, 2013
    ok its not only me..... my drop down menus are gone and wont work! Plus the smugmugs contact form refuses to work on the NavBar... this just started happening today!!!! What the heck happened

    I had to edit the navbar for now...and waiting to see if they fix it
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
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  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited August 7, 2013
    Looks like they broke it. Mine don't work either.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • WiscoFrankWiscoFrank Registered Users Posts: 161 Major grins
    edited August 7, 2013
    Contact form gone for me too.
    http://childress.smugmug.com/
  • JSmockJSmock Registered Users Posts: 22 Big grins
    edited August 7, 2013
    My dropdown menus just quit working too.

    Edit: My contact link on the menu is gone.
    http://www.jpsmock.com
  • AbigayleRayPhotographyAbigayleRayPhotography Registered Users Posts: 20 Big grins
    edited August 7, 2013
    I started a Thread on this tonight here: http://www.dgrin.com/showthread.php?p=1892008#post1892008 I know for one I am sick and tired of all of this! Wouldn't be so bad if it wasn't costing me clients and reputation, oh, and the small fact that I am PAYING SM for a service that doesn't work!
    Michael - www.abigaylerayphotography.com
    https://abigaylerayphotography.smugmug.com/
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  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Nav bar is b0rked as well as contact link missing... come on!!!!!!!!!!!!!!!!! I was minutes away from going live. I have people waiting on this site as the legacy got severely broke while editing the NEW SM.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    Sorry folks. Does it work now?
    SmugMug Product Manager
  • digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited August 7, 2013
    I hope they fix it or reply here to let us know whats going on
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
    MacBook, MacPro
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    Sorry folks. Does it work now?

    Yes, but will it remain working?
  • digitalpinsdigitalpins Registered Users Posts: 448 Major grins
    edited August 7, 2013
    Yes it works now thanks so much that was fast!!!
    www.lamontphotography.com
    Canon 60D
    Canon Rebel XTi (400)
    Canon 10-22mm, Canon 50mm f/1.8 II
    MacBook, MacPro
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    brandofamily wrote: »
    Yes, but will it remain working?

    Yeah, we hope so. mwink.gif

    Sorry again.
    SmugMug Product Manager
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    Yeah, we hope so. mwink.gif

    Sorry again.

    Since you're here... are gallery descriptions still not showing when logged out?
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    brandofamily wrote: »
    Since you're here... are gallery descriptions still not showing when logged out?

    I think that one was fixed last week. Can you give me a link?
    SmugMug Product Manager
  • urbanmoonurbanmoon Registered Users Posts: 24 Big grins
    edited August 7, 2013
    Well, now it's working. I didn't do anything, went away and played violin. I should play more often!
    -- Anita

    http://www.urbanmoon.ca

    Imagination is more important than knowledge. -- Albert Einstein
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    I think that one was fixed last week. Can you give me a link?

    http://www.onbroadwaydancers.com/Info-Pages/Broadway-Dance-Center-Info/BDC-Policies

    Just went live or course.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    brandofamily wrote: »
    http://www.onbroadwaydancers.com/Info-Pages/Broadway-Dance-Center-Info/BDC-Policies

    Just went live or course.

    It looks like you have JavaScript in there, which we can't allow right now. Is there a reason you're not doing this with a content block on a new Page? I guess I don't understand why this is a gallery and needs to be in the description field.
    SmugMug Product Manager
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    It looks like you have JavaScript in there, which we can't allow right now. Is there a reason you're not doing this with a content block on a new Page? I guess I don't understand why this is a gallery and needs to be in the description field.

    The gallery is in this form because it was a hold over from legacy and I did not want to create a new page.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    brandofamily wrote: »
    The gallery is in this form because it was a hold over from legacy and I did not want to create a new page.

    Well, it's pretty easy to create a new Page and preserve your URL. But you could put that information into a content block or two instead of the description if you wanted to maintain it as a gallery.

    We're stripping it out currently because of the JavaScript I assume.
    SmugMug Product Manager
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    Well, it's pretty easy to create a new Page and preserve your URL. But you could put that information into a content block or two instead of the description if you wanted to maintain it as a gallery.

    We're stripping it out currently because of the JavaScript I assume.

    I have a similar page here...

    http://www.onbroadwaydancers.com/Info-Pages/On-Broadway-Dancers-Info/Auditions

    with no JS... description does not show up.
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 7, 2013
    brandofamily wrote: »
    I have a similar page here...

    http://www.onbroadwaydancers.com/Info-Pages/On-Broadway-Dancers-Info/Auditions

    with no JS... description does not show up.

    I'm not sure why it's not showing there. But it seems you are just trying to embed an image into your description field. You can do that far more easily and with greater ability to customize every aspect of it with the Single Photo content block.
    SmugMug Product Manager
  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 7, 2013
    Sheaf wrote: »
    I'm not sure why it's not showing there. But it seems you are just trying to embed an image into your description field. You can do that far more easily and with greater ability to customize every aspect of it with the Single Photo content block.

    Yes I do know that, but it's still a bug that needs fixing. I will be working around it know.
  • KeithHKeithH Registered Users Posts: 73 Big grins
    edited August 7, 2013
    Is "collapse for mobile" still working? As of a little while ago it hasn't been on my iPad.
    smoothphoto.com
  • megmacmegmac Registered Users Posts: 46 Big grins
    edited August 7, 2013
    mbonocore wrote: »
    Hi Meg,

    Can you send me a link to your site URL so I may take a look?

    Thanks!

    Sorry, I've been out all night. I think it is working now. Thank you
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 8, 2013
    brandofamily wrote: »
    The gallery is in this form because it was a hold over from legacy and I did not want to create a new page.

    Yes, you will need to create a new page for to be able to display this on your new SM site. We have a crash course in creating pages here.
    www.mb-photography-sf.com
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  • brandofamilybrandofamily Registered Users Posts: 2,013 Major grins
    edited August 8, 2013
    mbonocore wrote: »
    Yes, you will need to create a new page for to be able to display this on your new SM site. We have a crash course in creating pages here.

    Thanks. I was able to fix my issue my issue. BUT, do gallery descriptions work?
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