About Me now goes to legacy homepage

southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
edited September 17, 2013 in SmugMug Support
:huh I had my About Me page set up as a PAGE called Me. I linked to it straight from the Menu item "About Me". It was working fine for several days. All of a sudden, now if I select it, I am directed to the Home Page of my legacy site! Tried it multiple times. What is happening? I used to use an About Me gallery for the legacy system. It is a sub-folder/category under my gallery named "Professional". Don't think anything is using that anymore but I left it there while creating the new "Me" page. I am still on Preview (not live).

Comments

  • dereksurfsdereksurfs Registered Users Posts: 286 Major grins
    edited August 9, 2013
    eek7.gif I had my About Me page set up as a PAGE called Me. I linked to it straight from the Menu item "About Me". It was working fine for several days. All of a sudden, now if I select it, I am directed to the Home Page of my legacy site! Tried it multiple times. What is happening? I used to use an About Me gallery for the legacy system. It is a sub-folder/category under my gallery named "Professional". Don't think anything is using that anymore but I left it there while creating the new "Me" page. I am still on Preview (not live).

    It would help if you shared your website you are reporting this on.

    There were some known issues with the Menu items displaying the correct gallery. So I know some things have changed there.

    Try this: while logged in go to the folder with "About Me" page > Click on it > copy the URL > Organize > Organize > Edit your Menu > Use the URL for the About menu item > Try it out.
  • southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
    edited August 9, 2013
    Thanks Derek. I will try that tomorrow after I decipher it! (it's 2:30 am here!). As to my website, I am still in the Preview mode, not live, so you will not be able to see it. If you click on my name to the left of the post, you will see a place to "view my website". Same for everyone with a website (maybe have to activate it somewhere in profile). Like I said though, my "new" site is not live. So that url should only take you to my legacy site. Everything else on my menu line is working correctly and the About Me was working fine until today. Got to go to bed, will check out your advice tomorrow. Thanks!
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 9, 2013
    Hmmmm strange. It won't show your legacy site anymore once you unveil, but please change that nav link to your new About Me page again, and all should work. Thanks!
  • southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
    edited August 9, 2013
    Ummmm...see last paragraph...still broken...

    Thanks Derek. The folder "Professional" holds my OLD "About Me" page. Has a photo in it and the test attached to the photo is the "about me" stuff. No longer using that. Had created a PAGE in Organize called "Me". Think I copied the photo to that page. Then in Customize, I set the Menu item "About Me" to point to that page using http://www.southeasternphotography.com/Me. That is what broke.

    Thanks mbonocore. I did just go back into Customize and looked at the url. It was set up using the "southeasternphotography-smugmug.com/Me" style. I just changed it to ...southeasternphotography.com/Me and now it is working fine from all pages. I will have to keep checking and see if it breaks again anytime soon.

    Thank you both for replying with good advice! Still not unveiling until the BUG relating to being able to copy gallery images attributed to the root Gallery image. It's' in the BUG section.

    AHHHHHH NUTTTSSS. Just went back and gave the About Me another quick test before signing off this thread. It is taking me back to my legacy system again already!!!!!!!! Just tried what Derek said. However, I cannot find a Menu Items when in Organize. I did then just go to the /professional/about (me) folder and copied the url. Went to Customize Entire Site and went into menu items and changed the About me by pasting in the folders url. It is now working again....for how long??? Maybe the issue was trying to use a PAGE instead of directing to folders. Glad I had kept that old folder! Going back and checking again....still working. Thanks guys...will monitor this and see if it "sticks".
  • dereksurfsdereksurfs Registered Users Posts: 286 Major grins
    edited August 9, 2013
    Just as an FYI there is a known bug which SM is working on here: http://www.dgrin.com/showthread.php?t=236976

    The URL you use as well as the way you set in it in the Menu is important. If you created a UNLISTED folder and placed your About Page/Gallery in it then the URL will end with characters like this: http://landandseaphoto.smugmug.com/Navigation/About-the-photographer/n-Kq8pJ

    Also manually entering the URL in the Menu item seems to work better than 'selecting' the page. Michael clarified this in the Bug report saying "If you use a "From this Folder" option, unlisted galleries will still not show to the logged out user."
  • southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
    edited August 10, 2013
    Ok, this is the third attempt in a row to thank y'all for your help. The About Me is still working fine. However, the last two times trying to enter this, I got an error saying the token had expired. I just typed and hit Post Quick Reply ---- all within less than a minute. Maybe third time is the charm.....yep it worked this time!
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 10, 2013
    Ok, this is the third attempt in a row to thank y'all for your help. The About Me is still working fine. However, the last two times trying to enter this, I got an error saying the token had expired. I just typed and hit Post Quick Reply ---- all within less than a minute. Maybe third time is the charm.....yep it worked this time!

    You should just use the picker to select the page instead of the Custom URL? That should always keep it in tact with the updated page
  • southeasternphotographysoutheasternphotography Registered Users Posts: 647 Major grins
    edited September 17, 2013
    This thread appears to be fixed. Thanks someone!
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