my OVH domain is working in a strange way
grosloulou
Registered Users Posts: 87 Big grins
hallo,
in ovh i have redirected my domain labrophotography.com to labrophotography.smugmug.com.
i didn't use any "a" and "cname", just in my ovh manager a redirect tool.
so i didn't need to specify my domain in smugmug account settings. If i try it says a and cname are badly defined.
it seems to work fine but when you look carefully and go to galleries URL doesn't change.
when you click on left sidebar in a socila icon sometimes you see a blank page with a labrophotography.com URL.
if you select menu BLOG you are directed to labrophotography.blogspot.be but on blogger, if you click on different orange links like twitter, view my full profile,... again i have a white page with URL labrophotography.com.
any idea what happens ?
best regards
marc
in ovh i have redirected my domain labrophotography.com to labrophotography.smugmug.com.
i didn't use any "a" and "cname", just in my ovh manager a redirect tool.
so i didn't need to specify my domain in smugmug account settings. If i try it says a and cname are badly defined.
it seems to work fine but when you look carefully and go to galleries URL doesn't change.
when you click on left sidebar in a socila icon sometimes you see a blank page with a labrophotography.com URL.
if you select menu BLOG you are directed to labrophotography.blogspot.be but on blogger, if you click on different orange links like twitter, view my full profile,... again i have a white page with URL labrophotography.com.
any idea what happens ?
best regards
marc
0
Comments
just received an answer from smugmug and i am going to contact ovh to know where a and cname are hidden :
Hello
You did not set up your domain properly. You are using a masked domain, which is why the URL never changes. You'll need to follow the instructions as listed here:
http://help.smugmug.com/customer/portal/articles/93340-setting-up-a-custom-hostname-domain
1) CNAME > www > domains.smugmug.com
2) A Record > @ > 208.79.45.23
You will need to remove the masking as well.
All the best
Bobby
SmugMug Support Hero