Galleries suddenly gone? Or menus not working??

kristieokckristieokc Registered Users Posts: 8 Beginner grinner
edited August 13, 2013 in SmugMug Support
I see others having this problem but am not sure why. I have changed nothing on my site, no customization or settings. It worked fine last night, but tonight, none of my menu links to anywhere, and all of my galleries appear to have disappeared. They are still showing up in legacy, but not on the new site. Any clue where they've gone, how I can get them back, or what I can do to prevent this from happening again? I'm really close to "unveiling" and this understandably makes me nervous.

www.lifeinactionphotography.com

Thanks! Kristie

Comments

  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited August 12, 2013
    kristieokc wrote: »
    I see others having this problem but am not sure why. I have changed nothing on my site, no customization or settings. It worked fine last night, but tonight, none of my menu links to anywhere, and all of my galleries appear to have disappeared. They are still showing up in legacy, but not on the new site. Any clue where they've gone, how I can get them back, or what I can do to prevent this from happening again? I'm really close to "unveiling" and this understandably makes me nervous.

    www.lifeinactionphotography.com

    Thanks! Kristie

    Hey Kristie. Sorry about that. I can see that there's a problem with the sub-links in your menu, but I don't know yet why it's happening. Sorry! I'll keep poking around to try and figure out what's going wrong.
    SmugMug Product Manager
  • kristieokckristieokc Registered Users Posts: 8 Beginner grinner
    edited August 13, 2013
    Sheaf wrote: »
    Hey Kristie. Sorry about that. I can see that there's a problem with the sub-links in your menu, but I don't know yet why it's happening. Sorry! I'll keep poking around to try and figure out what's going wrong.

    Thanks, I really appreciate it. I haven't changed anything, and it was working great before, so I'm hesitant to change anything now. Please just keep me posted, and I appreciate the help.
  • bbeck4x4bbeck4x4 Registered Users Posts: 159 Major grins
    edited August 13, 2013
    Same here all links were working earlier today, now not working.
    Brian Beck
    Spanish Fork, Utah 84660- 360 Virtual Tours - Landscapes
    Google + Facebook Website
  • AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited August 13, 2013
    bbeck4x4 wrote: »
    Same here all links were working earlier today, now not working.

    I just visited your site Brian, and all the links worked for me (Firefox 22, desktop).
    Hopefully it is all sorted out for everyone.
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
  • kristieokckristieokc Registered Users Posts: 8 Beginner grinner
    edited August 13, 2013
    Appears to be fixed now ...
    Sheaf, not sure what you did, or if it just magically resolved on its own, but all my galleries appear to be in place and can be accessed from the menu links once again. Thank you, for whatever bit of magic you worked! :)

    Kristie
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