Disappearing captions/keywords?

pilotdavepilotdave Registered Users Posts: 785 Major grins
edited August 15, 2013 in SmugMug Support
I've been slowly working through captions and keywords for a new gallery with ~300 photos. I keep coming across photos that i know i previously captioned that are now blank. Same for keywords.

The only thing I can think of is that I had an assistant help. But I don't think we were ever working simultaneously, undoing each other's work.

Anyone else had this happen? If not, I'll assume it was my mistake.

Also, does smugmug have any advice for use of titles? Will the bulk caption/keyword tool be updated soon to add titles? Why does the lightbox view only show titles by default? I can start adding titles to my photos now, but all my old galleries only have captions. Why the change?

Dave

Comments

  • ian408ian408 Administrators Posts: 21,951 moderator
    edited August 15, 2013
    bump.
    Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
  • ande8150ande8150 Registered Users Posts: 74 Big grins
    edited August 15, 2013
    pilotdave wrote: »
    I keep coming across photos that i know i previously captioned that are now blank. Same for keywords.
    Dave

    Are the keywords still blank when you go in to edit them? They keywords won't show below the actual photo until they are properly indexed by Smugmug, but will still show up in the keyword field when you go to edit the keywords.

    If they don't show up in the edit field, I'm not sure what to suggest.

    If they do show up in the edit field, then you need to wait until your keywords are indexed. Unfortunatley you will see many posts that indexing is very broken since the new SM was launched, taking several days for some, and not happening at all for others.
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