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Galleries configured the same but displaying differently

Amy SueAmy Sue Registered Users Posts: 2 Beginner grinner
edited August 18, 2013 in SmugMug Customization
Hi!

I love the new SmugMug design, but am having some trouble with the gallery settings on a site I am building for a client using the Octavia theme. The site is here: http://steveroberts.smugmug.com

I have two galleries - Stones and Drawings - and to the best of my knowledge I have configured them both with exactly the same settings (the design default), in both their individual gallery settings and in the "All Galleries" customization ... but they show up very differently.

To illustrate: I set up a "multiple photo" on the front page, with 1 image drawn from each gallery, linking to that gallery.

When I click the "Drawings" image on the front page, I go to a gallery with a white background like the rest of the site, with breadcrumbs and a navigation bar. This gallery has rather small thumbnails and a smallish main image. The "customize" options in this gallery include more options. The url that shows up in my browser bar for this gallery is http://steveroberts.smugmug.com/Innerink/Cool-Mind-Warm-Heart/i-vJmR7S6, and here is a screen shot (attached below).


When I click the "Stones" image next to it, I go to a gallery with a black background, no breadcrumbs or side navigation, and the thumbnails start on page 3 rather than page 1 (there are 3 pages of thumbnails). The main photo, as well as the thumbnails, are quite a bit larger than the one in the Drawings gallery, and the main photo keeps expanding when I enlarge the page, so it is very hard to get to the comment or share buttons on the bottom. The url that shows up in the browser bar for this gallery is: http://www.smugmug.com/gallery/n-Mzvtb/i-7tfSHPD . Here is a screen shot of it (I'' attach it in a comment, since apparently I can only add one attachment to this message).


All of the above is also true when I click through to these galleries from my "browse" button (which I've re-named "my galleries", but not changed otherwise), except the url for the Stones gallery is simply http://www.smugmug.com/gallery/n-Mzvtb, and the page opens on the first set of thumbnails. Also the main photo is a fixed size rather than responsive.

Admittedly, my client has confessed to going in and "messing around", but if he made changes that would make this happen, I cannot see where or what they are, or how to fix them.

Ideally I would like to have the larger thumbnails and fixed main image of the Stones gallery, but the white background, breadcrumbs and navigation menu of the Drawings gallery.

I've created two other client sites with the new Smug Mug design, and have not had anything like this kind of trouble with them..

Can you help me resolve this issue? Thanks so much for any insight or help you can offer.

Amy

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    denisegoldbergdenisegoldberg Administrators Posts: 14,242 moderator
    edited August 15, 2013
    The galleries that are not showing the customization are showing with the URL www.smugmug.com. That happens if Hide Owner is set to On (or yes). You'll find Hide Owner in the security and privacy tab of gallery settings. Turn it off to allow your customizations to show.

    Hide Owner should only be turned on if you want to share a gallery without any linkage to your site and without any indication of who owns the site.

    --- Denise
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    Amy SueAmy Sue Registered Users Posts: 2 Beginner grinner
    edited August 18, 2013
    You are a genius, Denise! Thank you! I NEVER would have found that on my own. :-)
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