Changing to Power accont

drcarldrcarl Registered Users Posts: 104 Major grins
edited August 26, 2013 in SmugMug Support
Note that in two days (not today) my account is to change into a "Power" account.

So, I should still have the old format and wonder...


where are the metal prints?

where are the panoramas?

with the "Power" plan, will visitors be able to buy prints? or just me?

if I can't set custom pricing, can I make them "not for sale'?

thanx

PS - if the Power plan got implemented a few days early, that's ok...do nothing...I suppose I will have to deal with Bay Photo outside of SmugMug...

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,396 moderator
    edited August 23, 2013
    drcarl wrote: »
    Note that in two days (not today) my account is to change into a "Power" account.

    where are the metal prints?
    where are the panoramas?

    with the "Power" plan, will visitors be able to buy prints? or just me?
    if I can't set custom pricing, can I make them "not for sale'?
    Power accounts only have access to EZ Prints (according to his help page - http://help.smugmug.com/customer/portal/articles/93270), and I don't believe metal prints are available there.

    If you set your galleries to allow purchases anyone can buy photos at smugmug's price. That means "at cost" with no money going to you. You can turn purchasing off for your galleries by setting them to printable no.

    --- Denise
  • drcarldrcarl Registered Users Posts: 104 Major grins
    edited August 23, 2013
    thank you
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 23, 2013
    If you downgraded to the Power account that would be an immediate change. I believe that's what happened here, but post a link to your site if you want me to double check.
    Zac Williams
    Support Hero
  • drcarldrcarl Registered Users Posts: 104 Major grins
    edited August 23, 2013
    check
    zacHer0 wrote: »
    If you downgraded to the Power account that would be an immediate change. I believe that's what happened here, but post a link to your site if you want me to double check.

    Thanks Z - http://drcarl.smugmug.com/ - I figured if I paid for a year under the old plan, it would not be downgraded until the next anniversary (the 25th) and, my credit card has not yet been charged.

    Regardless, I'l love for you to check!

    TIA!
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited August 23, 2013
    Happy to check! When you downgraded the account last month it downgraded you right then - that's just how the system works. What we did was create an automatic credit of $7.67 which was the unused prorated portion of your Pro account. That money will be automatically applied to your renewal on Sunday. Sorry for the confusion on the downgrade process.
    Zac Williams
    Support Hero
  • drcarldrcarl Registered Users Posts: 104 Major grins
    edited August 25, 2013
    Migrations
    zacHer0 wrote: »
    Sorry for the confusion on the downgrade process.

    Thanks Zac.

    One more question: Is there anything that I need to do to "migrate" from my old account to the new Power version? I want to make sure external links still go to images of things I have for sale on Craigslist and eBay.

    TIA

    Carl
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited August 26, 2013
    drcarl wrote: »
    Thanks Zac.

    One more question: Is there anything that I need to do to "migrate" from my old account to the new Power version? I want to make sure external links still go to images of things I have for sale on Craigslist and eBay.

    TIA

    Carl

    After you migrate, any old external links that you had across the web will not be affected. They should all still lead to your new SM Site
  • drcarldrcarl Registered Users Posts: 104 Major grins
    edited August 26, 2013
    mbonocore wrote: »
    After you migrate, ...
    After I migrate?

    Again I ask, is there any action I must take in order to migrate?
  • denisegoldbergdenisegoldberg Administrators Posts: 14,396 moderator
    edited August 26, 2013
    drcarl wrote: »
    ...is there any action I must take in order to migrate?
    go to www.smugmug.com/migration to start the migration process.

    http://news.smugmug.com/2013/07/30/the-new-smugmug-is-here/

    --- Denise
  • drcarldrcarl Registered Users Posts: 104 Major grins
    edited August 26, 2013
    Denise - thank you
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