Trouble replacing images

MRudland

Is there something going on with the "replace" button in the shopping cart? For my sports images, because of the number I take...I do not edit them until they are ordered, then edit them and replace them through the option in the shopping cart. However, for the last two days I've been attempting to replace the images bought by a client (from several different galleries) and it's not going very well. I keep getting kicked off my site and have to sign in again, and half the time, it just doesn't replace the image. Has there been problems?
www.auphoto.net

Thanks

Michelle

Andy

Michelle, what happens if you try a different browser?

megmac

Andy wrote: »

Michelle, what happens if you try a different browser?

I have had the exact problem twice in a row. I am using google Crome. Never had this issue with legacy.

MRudland

It is frustrating. Trying to get this client taken care of.

What browser is suggested?

MRudland

I've now tried Chrome and Internet explorer and firefox. It's the same in all.

mbonocore

Hi Michelle,

Can you please email me one or two of the image you are trying to replace in your proof delay? I will test it on my end. Please make sure to include the file name that matches in your Proof Delayed order, such as AYR - 17 - GOATS - 0555

My email is mbonocore@smugmug.com

Thanks!