Custom URL without WWW?

leesa

My URL name has always been without the www

'expressionsbyjlm.com'

I'm trying to set up the custom URL in smugmug and when I put in my custom domain without the www it tells me that it's not a valid.

"That hostname doesn't appear to be valid. Your hostname needs to be setup using a CNAME record at your domain registrar."

I followed the steps for custom domain and updated my www entry. I don't see a way to update a non-www entry.

what am I missing?

Andy

Please follow the simple instructions here. You set up an A record on your domain host.
On SM, you *must* input www.yourdomain.com

http://help.smugmug.com/customer/portal/articles/93340

leesa

So SM does not support a non-www URL?

I think I've followed the steps for the custom domain name. www.expressionsbyjlm.com does indeed point to my SM site now. However expressionbyjlm.com redirects to my SM url: expressionsbyjlm.smugmug.com

I do not see a redirect in my DNS settings for my domain so not sure why that is redirecting that way or how to redirect the non-www to the www.

AperturePlus

As Andy said, you need an A record for expressionbyjlm.com and it should be set to 208.79.45.23. Is this what you have?

Then you should have a CNAME on www.expressionbyjlm.com pointing to domains.smugmug.com

This way, whether you enter the www or not should take you to www.expressionbyjlm.com

juanheredia

As I can see it's imposible to have a custom domain set to just http://mydomain.com
It's a must to have a www or whatever word before your domain name.

Is that right?

denisegoldberg

juanheredia wrote: »

As I can see it's imposible to have a custom domain set to just http://mydomain.com
It's a must to have a www or whatever word before your domain name.

Is that right?

The help page at http://help.smugmug.com/customer/portal/articles/93340-how-do-i-use-my-custom-domain- suggests that you forward your domain without the www to the www domain name. See step 2. within DIY on that page.

--- Denise

Garga

juanheredia wrote: »

As I can see it's imposible to have a custom domain set to just http://mydomain.com
It's a must to have a www or whatever word before your domain name.

Is that right?

Correct.

AperturePlus

Actually - not correct. Denise's link explains how to do it. My url does not require www, as an example and nor does Denice's.

thenickdude

Garga is saying that you can never view your SmugMug site and see "http://mydomain.com" in your browser's address bar. The best you can do is redirect users who visit "http://mydomain.com" to "http://www.mydomain.com".

Garga

thenickdude wrote: »

Garga is saying that you can never view your SmugMug site and see "http://mydomain.com" in your browser's address bar. The best you can do is redirect users who visit "http://mydomain.com" to "http://www.mydomain.com".

Yep, exactly what I meant. Thanks.