Replace Photo Crash to Log In Screen

megmac

This has happened ever since I unveiled to the new smugmug and is becoming frustrating. Every time I get an order and need to replace a file I get booted to the log in screen. I can replace the file OK but when I click "return to what you are doing" I am booted to the log in screen. I never had this issue with the legacy site. I am using Windows 8 and Google Chrome.

mbonocore

So you are replacing the file in Proof Delay?

megmac

mbonocore wrote: »

So you are replacing the file in Proof Delay?

Yes, this is in proof delay. I replace file and when I click "return to what you are doing" I am booted to the log in screen. I log back in and half the time the file has been replaced, half the time I need to retry. Thanks

mbonocore

megmac wrote: »

Yes, this is in proof delay. I replace file and when I click "return to what you are doing" I am booted to the log in screen. I log back in and half the time the file has been replaced, half the time I need to retry. Thanks

I am sending you a PM to get some info.

S-Man

Ever get this ironed out? I'm experiencing the same thing. Doesn't happen all the time, but it did when the new Smug was first rolled out, then it stopped, now it's doing it again.

Trasmc

This is happening to me today as well.

Replace a photo, and when I hit the button to upload, I am given a warning (Firefox) that says:

"Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party. Are you sure you want to continue sending this information?"

I click the CONTINUE button, and then when I get to the screen where I can "return to what I'm doing," I click the link to go back to the order detail page. Once I return and try to upload a second replacement photo, I then am forced to log in again. This is the same process every single time.

I've noticed if when I initially click on the REPLACE option I right click and open the REPLACE screen in a new tab, my original tab is OK and I can continue doing the right clicking, but this is far from seamless.

jww

I am getting this today. As stated above by Trasmc, replacing a photo instead of sending me to the "We have it..." screen, I am sent to the login. Doesn't happen every time, but so far something like 3 out of 5 times. Plus since I am doing small corrections, I'm not sure if the last one got replaced correctly so it forces me to do it again for peace of mind.

Strike that.. it is every other time.

Another update: Seems like every time I get the modal dialogue box with the below text, it works fine. Which is every other time.

"Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party. Are you sure you want to continue sending this information?"