Community Pages Not Working

johnloguk

Trying to view the Daily Photo Community and also the Digital Grin community page, but neither are working. I just get a blank black page;

http://www.smugmug.com/community/DigitalGrin

http://www.smugmug.com/community/DailyPhotos

As it happens I also get a blank page for my all comments page, but this has been a fault for several months and Smugmug seem incapable of fixing it.

https://secure.smugmug.com/homepage/comments.mg?

:scratch

Phyxius

Hi John,

We're sorry to hear that you're having trouble with communities, both are working correctly, here are screen grabs:

Dgrin:



Daily:



Can you please send us a link to your comments page? Or, if you're referring to your comments section of your account settings please send us a link to your homepage and we'd be happy to check on it for you.

We're standing by!

Best Regards,
Christina
SmugMug Support Hero
http://www.smugmug.com/help

johnloguk

I did put the link to my comments page in my initial post above, here is the link to my homepage too

http://johnloguk.smugmug.com/

The community pages were up and running eventually, but it took a long time, presumably because they aren't a priority anymore. While on the subject of communities we are getting mixed messages about the future of them within Smugmug. Many of us have been told that there simply wasn't time to roll out the community support at the same time as the new layouts, and to "watch this space". Others have been told that Smugmug has no intention of supporting communities in the new layouts, and we have had lots of non-committal replies somewhere between the two. What is the definitive answer, will the new Smug support communities or not? For many of us the communities were the factor that made us choose Smug in the first place, and I'm afraid that if they are not supported in the future we will be gone. The new Smug has too many bugs and is too expensive, we can't afford our websites to be down so much of the time and look amateurish in front of our customers I'm afraid.