get back to legacy and remove the new smugmug

huronphotohuronphoto Registered Users Posts: 6 Beginner grinner
edited September 13, 2013 in SmugMug Support
after playing with the new smugmug for a day I am really disappointing with it. yes you made it to dislpay the photos great but I can not lay it out so my customers can navigate easy, the text editor is horrible, you need to allow for html code view, its really buggy and jumpy to work with and now that I have previewed it Is stuck on it and loads the new style and I want to work on the legacy page until you get the bugs worked out of the new one is there a way I can remove the new smugmug from my account until I have time to figure it out you guys made the change during the prime season for portrait photographer and I don't have time to learn how to do the new smugmug now, if I have to learn this all over again then its a good time for me to look at alternatives for hosting my images

Comments

  • GrengisGrengis Registered Users Posts: 27 Big grins
    edited September 13, 2013
    I am having the same problem! I cannot get to my legacy html on each page; it keeps going to the new smugmug view! I am losing customers because I cannot update my information! After many years with Smugmug and endless hours of TRYING to learn code I was excited to see the new smugmug, but it turns out I still need to learn code or at least cut and paste my old code into the new pages - which I cannot! I am losing customers because I cannot update my prices and images on my info pages!

    I have a different website service for my commercial clients due to the smugmug customization issues. I love smugmug's service and design flexibilities but time is money - and i'm losing it at this rate! I almost deleted that account to stick with smugmug but I do not have time to be redoing all this!

    Please respond to huronphoto's issues above quickly because we both need to keep moving forward.... or move to a simpler web service!
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited September 13, 2013
    You can toggle back and forth from NewSmug to Legacy at the top of each page. Make sure your cookies
    are working because I think for every toggle it resets the cookie. My legacy site sticks as long as I don't
    toggle. If I'm working on a legacy page in one tab and refresh a NewSmug page in other tab it switches
    to legacy.

    I do all content work in legacy. Only use NewSmug for adjusting prettiness.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • ceasleyceasley Registered Users Posts: 96 Big grins
    edited September 13, 2013
    huronphoto wrote: »
    after playing with the new smugmug for a day I am really disappointing with it. yes you made it to dislpay the photos great but I can not lay it out so my customers can navigate easy, the text editor is horrible, you need to allow for html code view, its really buggy and jumpy to work with and now that I have previewed it Is stuck on it and loads the new style and I want to work on the legacy page until you get the bugs worked out of the new one is there a way I can remove the new smugmug from my account until I have time to figure it out you guys made the change during the prime season for portrait photographer and I don't have time to learn how to do the new smugmug now, if I have to learn this all over again then its a good time for me to look at alternatives for hosting my images

    If you haven't unveiled, you should be able to continue to use your legacy site as usual. If you have unveiled, you cannot go back.

    I don't think you're giving the New SmugMug a fair chance. It's impossible to understand how everything works in one day. I unveiled about a week after they announced it and I've never looked back, but I'm still learning new things every day. Anyone who thinks they will move to a new service and have it up and running in one day with all the tweeks they need for their needs is deceiving themselves. I'm pretty computer savvy and I speak from experience having tried another service for the past year. That one had it's learning curves as well.
    Colleen Easley

    Visit my website

    Photography is my vehicle for discovery!
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