How edit/delete keyword when no photos found?

aww

I have a keyword for which a search finds no photos. How do I fix it?

WinsomeWorks

It looks like you're in New SmugMug. I'm still in Legacy, and have had the same problem there also. I don't get it. I check to see that I'm logged in. I don't know where certain keywords are coming from, but when I click on them, I'm getting the same thing you're getting. It's very frustrating.

Allen

aww wrote: »

I have a keyword for which a search finds no photos. How do I fix it?

go to /search and see if the keyword is found there.

If they are all videos they won't be found, a bug has been reported. Make sure in search to check "photos and videos".

Also if you are logged out any from unlisted and passworded galleries will not show.
In each gallery External Embedding and SmugMug Searchable has to be on.

mrneutron

It looks to be a keyword that may have been added and removed. Do you remember deleting that one? It may take time for the indexing to refresh and it will go away.
If it's been there a long time, please send an email to help@smugmug.com Be sure to use the email address on file in your SmugMug account.

aww

mrneutron wrote: »

It looks to be a keyword that may have been added and removed. Do you remember deleting that one? It may take time for the indexing to refresh and it will go away.
If it's been there a long time, please send an email to help@smugmug.com Be sure to use the email address on file in your SmugMug account.

I may very well have added the keyword "emeryjj" then corrected it to two separate words "emery,jj". The latest that could have happened is late 9/10/2013. But this morning I notice that keyword "emeryjj" is now finding a photo, and all indications (keywords under photo in gallery view, keywords listed in Tools -> Edit -> Photo Details, and Organizer captions & keywords) are that the keyword "emeryjj" is still associated with the photo and was not edited.

I want to edit this keyword, but I'll wait until this evening in case there is anything to be learned from SM logs, etc. before I make any changes.

mbonocore

aww wrote: »

I may very well have added the keyword "emeryjj" then corrected it to two separate words "emery,jj". The latest that could have happened is late 9/10/2013. But this morning I notice that keyword "emeryjj" is now finding a photo, and all indications (keywords under photo in gallery view, keywords listed in Tools -> Edit -> Photo Details, and Organizer captions & keywords) are that the keyword "emeryjj" is still associated with the photo and was not edited.

I want to edit this keyword, but I'll wait until this evening in case there is anything to be learned from SM logs, etc. before I make any changes.

It's just indexing time. You can go ahead an edit the keyword as you see fit.

aww

mbonocore wrote: »

It's just indexing time. You can go ahead an edit the keyword as you see fit.

I edited the erroneous keyword yesterday evening, and it took a couple of hours, but eventually it was removed from my keyword page, and now all's square.