Homepage photo & logo not showing

mightwarmightwar Registered Users Posts: 1 Beginner grinner
edited September 13, 2013 in SmugMug Support
I have been preparing my site for launch. When I got my friends and family to test out the finished work, we discovered that the background image on the Homepage and the logo is not showing up.

The frustrating thing is that when I am signed in, everything looks like it should and so I was unaware of the problem. And when I first sign out, the site looks fine. But if I refresh the page, things look like how the visiters see it and things are messed up. And if I press in the area where my logo sits (which should be visible on every page, it returns me to the Homepage - just like it has been set up to do).

We've also discovered that on the odd occasion in Chrome, the homepage background image sometimes shows up.

I don't understand why this is happening as other photos that are saved in the same folder as the logo and the homepage background image are displaying without any problems. I have tried many different things to resolve the issue, but the problem remains.

We have tried using three different internet browsers and the problem is evident on all of them.

Can anyone suggest how I can fix this?

Please help as I am having to delay my launch.

Many thanks in advance for your assistance,

mightwar

www.emdubbya.com

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