Can't edit text block on "About" page

tjsky

I've been trying for the last hour to do some work to my "About" page, but I'm unable to edit or add any text to both existing and new text blocks... is there some kind of bug going on right now that is making us unable to edit text blocks? I added a new picture in a photo content block without any problems, but this text thing is really starting to aggravate me.

tjsky

I just tried my other custom pages as well, and it is doing the same thing on all the pages, so it's not confined to just the one page.

Your Spirit

Same thing happening to me.....it's driving me to the brink.....nothing posted on Smug updates indicating a widespread problem.

leightonoc

The text feature does not work in older browsers such as Firefox.

tjsky

Using Safari (Mac), not firefox. I was able to add a text box and edit the text a few days ago when I first migrated over to new smugmug, but now for some reason I'm unable to add new text or edit existing text.

WinsomeWorks

tjsky wrote: »

Using Safari (Mac), not firefox. I was able to add a text box and edit the text a few days ago when I first migrated over to new smugmug, but now for some reason I'm unable to add new text or edit existing text.

I'm not migrated yet, but wish I could help. I'm just bumping this in the hopes that someone who knows what's going on may see it.

SRKPhoto

I am having that same problem. Help please!!!!

Your Spirit

Your Spirit wrote: »

Same thing happening to me.....it's driving me to the brink.....nothing posted on Smug updates indicating a widespread problem.

I'm not using Firefox either & can't get a response from anyone in the support center @ Smug. Been over 24 hours & my site is down until I can get this fixed. Phone support would be a nice addition.....I would really love to talk to a real person about this & a few other issues.

tjsky

Still having this problem... sure would be nice to get an answer about it from someone "in the know"!

richpepp

I'm not in the know, sorry, but I can repeat your problem. I can take a page with a text box that I added and I can no longer edit it properly. Sometimes it will take a few characters but usually not

BUT

I find that I can edit the text in something like notepad and copy and paste it in and that works for the moment

Rich

bwg

Should be fixed. Apologies for the issue.

mbonocore

bwg wrote: »

Should be fixed. Apologies for the issue.

Thanks!

tjsky

Awesome!!! Thank you soooooooo much :-)

datahoover

Text block cannot be edited

bwg wrote: »

Should be fixed. Apologies for the issue.

I'm still having problems editing a text block. I dragged the block onto a Page and I cannot enter any text. I am using Safari 7 under OS X 10.9. I am still using a Trial account. Is this the reason?