SOS Smugmug!
Motorsports
Registered Users Posts: 26 Big grins
Help, for some reason tonight I'm having terrible trouble using smugmug. I have multiple problems;
login page taking ages to appear (if at all)
when I get logged it will always fail somewhere in account settings - mostly if I click Statistics...
if I get fed up waiting for this and click my home icon I get a message that the security certificate is not trusted. On looking at it is from a248.e.akamei.net and warning says'not valid - host name mismatch'.
My guess is the comodo SSL is handing over to this one which isn't working?
I have deleted all cookies and completely cleared cache in both firefox and safari and rebooted my mac. Several times and always the same problem! Same problem on macbook. My internet is running normal speed and other sites are fine.
This morning smugmug worked fine, tonight its unusable. I'm in the UK if the timing is significant of any upgrades delivered. Just wondering if the changes to statistics have caused this? I am not using google analytics though
Anyone any further advice?
login page taking ages to appear (if at all)
when I get logged it will always fail somewhere in account settings - mostly if I click Statistics...
if I get fed up waiting for this and click my home icon I get a message that the security certificate is not trusted. On looking at it is from a248.e.akamei.net and warning says'not valid - host name mismatch'.
My guess is the comodo SSL is handing over to this one which isn't working?
I have deleted all cookies and completely cleared cache in both firefox and safari and rebooted my mac. Several times and always the same problem! Same problem on macbook. My internet is running normal speed and other sites are fine.
This morning smugmug worked fine, tonight its unusable. I'm in the UK if the timing is significant of any upgrades delivered. Just wondering if the changes to statistics have caused this? I am not using google analytics though
Anyone any further advice?
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Asking my Ops team to take a look...stay tuned.
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Thanks!
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I must say in the past hour or so I've been able to log in and I'm even playing with some customizing now but if I go into statistics particularly it just seems to hang sometimes - not every time - and all I see is the top line header with statistics and nothing below that. Couple of times I still got the error with SSL.
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