Recent Photos has stopped updating

dlazdlaz Registered Users Posts: 3 Beginner grinner
edited October 7, 2013 in SmugMug Support
Simple questin as the title indicated - Recent Photos has stopped updating. Has worked fine for months. I have m,ade no changes to the site.

Comments

  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited October 4, 2013
    dlaz wrote: »
    Simple questin as the title indicated - Recent Photos has stopped updating. Has worked fine for months. I have m,ade no changes to the site.

    Really stopped updating or just being slow? How long ago did you upload your photos?

    I noticed that in the past few weeks it becomes really slow from time to time. Last weekend i uploaded a few photos and it took hours until they appeared in my recent photos block. Later on the same day it worked again like normal.

    Here is a thread that also mentions that SM is slow atm...
  • LPCLPC Registered Users Posts: 481 Major grins
    edited October 4, 2013
    It's working here. Sometimes they show up immediately on my Recent Photos page, sometimes it takes a while.
  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited October 6, 2013
    LPC wrote: »
    It's working here. Sometimes they show up immediately on my Recent Photos page, sometimes it takes a while.

    Well... i thinkk it's very clear now that the SmugMug-service is really slow every now and then and it looks like the service is re-indexing existing pictures and updating recent photos content blocks from time to time. This is not user specific.

    My Recent photos content block was up2date this morning when i uploaded two more photos. Right now, three hours later, six of my previously uploaded photos are gone from recent photos and the latest uploads do not appear on my recent photos content block yet.

    I bet that these photos will be back soon when re-indexing is finished. Any my latest uploads will be picked up then also.

    It would be a great thing if SmugMug would tell us when re-indexing get started or at least would let us know when this is sheduled (i.e. every sunday 0am) or at least leave a note on the status page that re-indexing is in progress.
  • LPCLPC Registered Users Posts: 481 Major grins
    edited October 6, 2013
    phaserbeam wrote: »
    Well... i thinkk it's very clear now that the SmugMug-service is really slow every now and then and it looks like the service is re-indexing existing pictures and updating recent photos content blocks from time to time. This is not user specific.

    My Recent photos content block was up2date this morning when i uploaded two more photos. Right now, three hours later, six of my previously uploaded photos are gone from recent photos and the latest uploads do not appear on my recent photos content block yet.

    I bet that these photos will be back soon when re-indexing is finished. Any my latest uploads will be picked up then also.

    It would be a great thing if SmugMug would tell us when re-indexing get started or at least would let us know when this is sheduled (i.e. every sunday 0am) or at least leave a note on the status page that re-indexing is in progress.

    I've just had a look at my site for the first time today expecting to see the three I uploaded last night (maybe 16 + hours ago) but only one of them is there on my Recent page. It does seem pretty random headscratch.gif
  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited October 6, 2013
    Nope... not random... i got one more since my reply a few mins ago. Just wait a few more minutes, hours... the missing pictures will be back soon.

    I had this more then once in the past few weeks. This is getting normal to me.

    Just to prevent more "bug reports" it would be nice if there would be a clear awnser when this is sheduled. The status page says "everything ok".

    P.S. Oh, ok... you mean they do not appear in order of being uploaded. Yes,... just checked and that is true, same here. I think that must have something to do with the algorithm of the indexer.
  • denisegoldbergdenisegoldberg Administrators Posts: 14,422 moderator
    edited October 6, 2013
    Interesting. I see the photos that I shot and uploaded on Friday but yesterday's photos are missing. There is definitely a problem here.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited October 6, 2013
    denisegoldberg wrote: »
    Interesting. I see the photos that I shot and uploaded on Friday but yesterday's photos are missing. There is definitely a problem here.

    --- Denise

    Not really a problem... it is still indexing... while i was working on the screenshot below i got one more photo back in my recent photos block.

    The screenshot here shows that two photos from my gallery are there but from the gallery there are still a few missing (those with the red circle around it). Those were there earlier this morning.

    As i get more and more in the past few minutes i'm sure they will be all back. Just curious if this is sheduled for sunday since i mostly recognized that on weekends (while i normally not work on my site from monday to friday...).
  • dennismullendennismullen Registered Users Posts: 709 Major grins
    edited October 6, 2013
    Some of my keyword indexing took all day yesterday. Haven't tried yet today.

    Cheers,
    See my gallery at http://www.dennismullen.com
  • LPCLPC Registered Users Posts: 481 Major grins
    edited October 6, 2013
    I still only have one of yesterdays. I'm about to upload a few more - sometimes that seems to kick start it and they will suddenly all appear, there is no rhyme or reason to it.
  • phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited October 6, 2013
    12h later and still not all of my recently uploaded photos are back on my recent photos content block. Two photos i uploaded yesterday are still missing... headscratch.gif
  • LPCLPC Registered Users Posts: 481 Major grins
    edited October 7, 2013
    Well, I now have just two from Friday and none of yesterday's at all rolleyes1.gif


    Finally they are all there :D
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