Is sharpening working at all?

cecirdrcecirdr Registered Users Posts: 10 Beginner grinner
edited October 9, 2013 in SmugMug Support
I'm a new smugmug-er (well, came back since the new smugmug started up). I'm using LR 5.2 and the smugmug plug-in to create folders, galleries and upload images. I have a power smugmug account.

I've tried setting the sharpening values when I create a gallery (both in the LR plug-in and on the website). I've also tried to edit the sharpening values in the plug-in (I can't find them in the editing gallery settings on the website, the tab seems to be missing and has already been reported as a bug).

Anyway, no matter what settings I use, all of the smaller display sizes are horribly soft. The x3 size isn't bad, but the medium size that I'd like to use when I post on forums is so soft that it looks out of focus. I've read that you need to rotate the pictures on smug mug...anything to get them to rebuild the images, but that didn't work to update the display sizes. I've also created the galleries new, and re-uploaded the images to see if I could get new sharpness settings to "take".

Do anyone have this working properly? What settings are you using and how have you gotten smugmug to actually use those settings when creating your various image sizes?

Thanks for any advice.
Ceci

PS...this is a repost because I accidentally posted this on the legacy forum.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 5, 2013
    You should post links to some examples, with Originals enabled - so folks can see.
    Andy

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  • cecirdrcecirdr Registered Users Posts: 10 Beginner grinner
    edited October 5, 2013
    Ok...here's one.

    http://ceciland.smugmug.com/Travel/Mississippi/Abandoned-Places/i-WmK7vMb/M

    x3 looks great, x2 ok, xl a little soft, large and below...yuck.

    FWIW, I used a medium size image link to post to a forum on dpreview and it was atrociously soft. To my eye, it seemed even worse than viewing it on smugmug directly. The dpreview thread with my embedded medium size images can be seen here

    <edit to add another link>
    The flickr version of the medium size (640x480) can be seen here It looks sharper than my smugmug version (look at the bricks) and way sharper than the embedded image I put into the dpreview thread.

    Color me confused.

    Thanks for any tips.
  • cecirdrcecirdr Registered Users Posts: 10 Beginner grinner
    edited October 7, 2013
    Anyone??
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited October 7, 2013
    cecirdr wrote: »
    Anyone??
    I agree with you-- the photos you linked do not look sharp. And yes, the dpReview post is even softer, while the Flickr image of the beat-up chair is much sharper than the same one on Smug. But I don't know why, so I'm sorry I can't offer much help. I do notice there's a couple seconds of very soft appearance, then they become sharper, the way progressive tends to work. But even after those couple secs, they're not as they should be.
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  • cecirdrcecirdr Registered Users Posts: 10 Beginner grinner
    edited October 8, 2013
    WinsomeWorks wrote: »
    I agree with you-- the photos you linked do not look sharp. And yes, the dpReview post is even softer, while the Flickr image of the beat-up chair is much sharper than the same one on Smug. But I don't know why, so I'm sorry I can't offer much help. I do notice there's a couple seconds of very soft appearance, then they become sharper, the way progressive tends to work. But even after those couple secs, they're not as they should be.

    Thanks for your reply. I needed the sanity check. I was wondering if I was imagining things or whether it was all in my head. headscratch.gif I've contacted support via email. If they're able to figure out what's up, I'll post it to this thread as an update.
  • mbonocorembonocore Registered Users Posts: 2,299 Major grins
    edited October 8, 2013
    Hey there. This is an issue with the sharpening feature being missing in the Power account level. This should be fixed shortly. You should see it look better after the fix is implemented.

    http://www.dgrin.com/showthread.php?p=1913567

    I apologize for the inconvenience!
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  • cecirdrcecirdr Registered Users Posts: 10 Beginner grinner
    edited October 9, 2013
    mbonocore wrote: »
    Hey there. This is an issue with the sharpening feature being missing in the Power account level. This should be fixed shortly. You should see it look better after the fix is implemented.

    http://www.dgrin.com/showthread.php?p=1913567

    I apologize for the inconvenience!

    Oooooh! Now I get it. I thought that the tab just wasn't showing up so that if I created the galleries new or used the LR plug-in, I could set the sharpness settings and they'd "take". Now I know it's more than just a missing tab.

    Thanks so much for the heads up.
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