Smugmug Basic Problems

TipiWalterTipiWalter Registered Users Posts: 40 Big grins
edited October 7, 2013 in SmugMug Support
I "migrated" my basic Smugmug account and have a few questions.

** In the Legacy version I could easily print review and print a page (which has the picture with a lot of text) and get a complete print out. With the new Smugmug I cannot. Why not?

** When I keyword a set of pics, there is no "original gallery" to go to find where that picture came from. This is a real step down in service.

** My keywords were/are all fouled up with single words appearing all over the place. Do I still need to add " " marks to use for keywords in the new Smugmug?? Or do I just type in the words?

** Finally, on the Theme page there is no Yellow color option!! This is irksome as yellow was my favorite Legacy color.

In other words, I've LOST some stuff by leaving Legacy and going to New. And oh, I forgot, here's the worst of all---

** My Homepage opens with my folders as usual. Click a folder and you get to my Galleries. Here's the demon Rub---I CANNOT adjust my Gallery page by separating the Galleries or by fixing the ugly on-the-picture captions for each Gallery. See link below. On Legacy I had complete editing control on my Gallery pages.

http://tipiwalter.smugmug.com/Gear-TheSevenHolyNylons

As you can see, my galleries are all bunched up and need separation. Plus, I can't stand how the caption or title for each Gallery is right on the picture and hard to read, plus it is very limited on how many characters you can use, so I've had to shorten all my old Legacy gallery titles/names. By not having significant gallery control I've lost a major tool in the old Smugmug.

Why the heck has the New Smugmug devolved instead of improved???

HELP ME!!

Comments

  • AdamNPAdamNP Registered Users Posts: 178 Major grins
    edited October 5, 2013
    That link still shows a legacy page. We won't be able to see the new stuff until you unveil.

    It's hard to know exactly what you mean, but you can customize nearly anything concerning which galleries show, on whichever page you want. You can definitely change where the caption/gallery name displays. I believe you can put it under the thumbnail, the bar at the bottom of the thumbnail, or you can hide it completely. With CSS you can do lots more, though I've not got into that yet.
  • TipiWalterTipiWalter Registered Users Posts: 40 Big grins
    edited October 5, 2013
    Sorry, you're right, but try it now as I "unveiled".

    http://tipiwalter.smugmug.com/Gear-TheSevenHolyNylons
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 5, 2013
    TipiWalter wrote: »
    ...
    ** My keywords were/are all fouled up with single words appearing all over the place. Do I still need to add " " marks to use for keywords in the new Smugmug?? Or do I just type in the words?
    ...
    ALWAYS put a semi-colon (;) at the end of the keywords especially when you go in to edit. Even though
    you originally had one there Smug removes it. Leaving the last one off will break it to singles.

    I have been using keyword; "keyword two"; for the ones I enter with no problems. A couple times
    without the quotes and it seemed to work as long as the ; is added. I suspect the quotes are not
    needed and only the semicolons but I don't take a chance.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 5, 2013
    Click wrench on the galleries box.
    Go to the 2nd tab, you can select where the title goes and also the spacing.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • TipiWalterTipiWalter Registered Users Posts: 40 Big grins
    edited October 5, 2013
    Allen wrote: »
    Click wrench on the galleries box.
    Go to the 2nd tab, you can select where the title goes and also the spacing.

    I do not have a wrench on the Gallery page I linked. The only wrench is for the galleries on my homepage when I click on Customize and Just This Page, which controls all the stuff on my Homepage, and doesn't have anything to do with my linked page.

    I also checked in Organize Site for this folder (and linked galleries) and came up with no option to adjust the Gallery page. I have the basic $40 a year plan---will the $60 a year plan help?
  • denisegoldbergdenisegoldberg Administrators Posts: 14,393 moderator
    edited October 5, 2013
    TipiWalter wrote: »
    I do not have a wrench on the Gallery page I linked. The only wrench is for the galleries on my homepage when I click on Customize and Just This Page, which controls all the stuff on my Homepage, and doesn't have anything to do with my linked page.

    I also checked in Organize Site for this folder (and linked galleries) and came up with no option to adjust the Gallery page. I have the basic $40 a year plan---will the $60 a year plan help?
    The power account level (the $60 plan you referenced) allows full customization. If you want to change the look of your site, yes, it will help.

    --- Denise
  • pbandjpbandj Registered Users Posts: 237 Major grins
    edited October 7, 2013
    TipiWalter wrote: »
    I "migrated" my basic Smugmug account and have a few questions.

    ** When I keyword a set of pics, there is no "original gallery" to go to find where that picture came from. This is a real step down in service.

    That is annoying the heck of out me as well. Someone, I think maybe Allen, reported that problem elsewhere.
  • TipiWalterTipiWalter Registered Users Posts: 40 Big grins
    edited October 7, 2013
    Hey pbandj---I believe this problem has been fixed, or at least now on my keyworded pics I can return to the galleries they came from.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 7, 2013
    I'm still not getting the "original" gallery link here on any system page, keyword, popular or date page.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • guyguy Registered Users Posts: 191 Major grins
    edited October 7, 2013
    Allen wrote: »
    I'm still not getting the "original" gallery link here on any system page, keyword, popular or date page.

    Correct Keyword galleries are still not providing a link back to the original image in the original gallery.

    Multi work keywords are also still broken, I have many plant photos with a single multi word keyword that is the plants name. To make a multi work keyword I enter them like this - acer griseum;

    The problem is if I ever open up the photo edit box again for any reason the semi colon is stripped on opening & if I don't remember to manually add it back before closing the edit box (even if I didn't do anything except open it) I will have acer | griseum.

    This is becoming a real pain!
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 7, 2013
    I've been using quotes for new additions
    "acer griseum";

    Have had no problem with multiples. They removed quotes and last ;
    I just add the last ;
    Do not add back in the quotes
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • guyguy Registered Users Posts: 191 Major grins
    edited October 7, 2013
    Allen wrote: »
    I've been using quotes for new additions
    "acer griseum";

    Have had no problem with multiples. They removed quotes and last ;
    I just add the last ;
    Do not add back in the quotes

    Yeah but every time you open up the edit box you have to remember to put back the last ; before closing (even if you were not working on keywords)

    I know it's only a small extra step but it's still an extra step that you have to remember or your keywords break!
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited October 7, 2013
    guy wrote: »
    Yeah but every time you open up the edit box you have to remember to put back the last ; before closing (even if you were not working on keywords)

    I know it's only a small extra step but it's still an extra step that you have to remember or your keywords break!
    Yeah, this problem is just crazy-making. I mean, they really haven't fixed this after all this time, effectively screwing up everyone's multi-keywords?? And how is it even possible for anyone to go in & fix their millions of keywords, just because SmugMug has this so messed up??! Allen, I don't see how you're doing all that... sheesh. I won't think of migrating til this is fixed, that's for darned sure. (and if only that were the only migration-blocking issue.) Please, SmugMug, just fix this. Stop making us have to beg for such a basic. This should've been fixed the day you were told about it--- i.e. many weeks ago! :bash
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
  • TipiWalterTipiWalter Registered Users Posts: 40 Big grins
    edited October 7, 2013
    :bash:bash

    WinsomeWorks---I like it. Is there any way to blow these smilies up to full screen, like a screensaver?? Then they might more accurately show where I'm at with some of the new Smugmug features.
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