Keyword Problem

TipiWalterTipiWalter Registered Users Posts: 40 Big grins
edited October 7, 2013 in SmugMug Support
I have Smugmug Basic and just migrated to New Smugmug.

In doing so I had several time-consuming problems with my old Legacy keywords being split up into single words so I had to go back and sort this out.

My question is---I have added videos in my New Smugmug and keyworded each vid with "videos". Problem is, when I return to my Homepage and go to Keywords and click on Videos, nothing comes up. Does the keyword function only work for Photos and not Videos?

In the old Smugmug I made keywords by, for example, typing "south fork creek" with simple quotation marks and this worked. Can anyone tell me exactly how to type in keywords on the New Smugmug??

Thanks

PS---One more thing---Even when I fix a bad keyword and delete it, it stays in my keywords and when clicked goes to a No Photo page. Irksome. Example below for the keyword "mt" or "mitten".

http://tipiwalter.smugmug.com/keyword

UPDATE---Okay, those pesky deleted keywords are gone now. I guess it takes time for the Keywords to update, etc. Still can't pull up my videos though.

Comments

  • bobbyherobobbyhero Registered Users Posts: 207 Major grins
    edited October 7, 2013
    Please contact the help desk so we can look into this more in-depth. Be sure to include a link to your site as well:
    http://help.smugmug.com
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 7, 2013
    TipiWalter wrote: »
    I have Smugmug Basic and just migrated to New Smugmug.

    In doing so I had several time-consuming problems with my old Legacy keywords being split up into single words so I had to go back and sort this out.

    My question is---I have added videos in my New Smugmug and keyworded each vid with "videos". Problem is, when I return to my Homepage and go to Keywords and click on Videos, nothing comes up. Does the keyword function only work for Photos and not Videos?

    In the old Smugmug I made keywords by, for example, typing "south fork creek" with simple quotation marks and this worked. Can anyone tell me exactly how to type in keywords on the New Smugmug??

    Thanks

    PS---One more thing---Even when I fix a bad keyword and delete it, it stays in my keywords and when clicked goes to a No Photo page. Irksome. Example below for the keyword "mt" or "mitten".

    http://tipiwalter.smugmug.com/keyword

    UPDATE---Okay, those pesky deleted keywords are gone now. I guess it takes time for the Keywords to update, etc. Still can't pull up my videos though.
    Videos no longer show for keywords until Smugmug fixes it.

    Always end keywords with a semi-colon (;). When you click to edit a keyword/s Smug removes the
    last ; so make sure you add it back in before saving or if the last one was multiple it will split it.

    I always add like this, quotes for multiples.
    xxxx; "xxxx xxxx"; xxxx; "xxxxxx xx";

    When go back in to edit Smug removed the quotes and last semi-colon.
    Just make sure to add in the last quote.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • TipiWalterTipiWalter Registered Users Posts: 40 Big grins
    edited October 7, 2013
    Allen---thanks.
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