Did I just delete my WHOLE PROJECT???

rougetaureaurougetaureau Registered Users Posts: 38 Big grins
edited October 10, 2013 in SmugMug Support
Not the whole gallery, but the big project I am working on since 6 weeks?
I was reorganizing the thing, folders and all.
I was deleting an empty folder, then a lot of people were talking to me, then I went back to my screen... and nothing was there anymore??
Can we go back in time? Can we undo it???

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited October 10, 2013
    Not the whole gallery, but the big project I am working on since 6 weeks?
    I was reorganizing the thing, folders and all.
    I was deleting an empty folder, then a lot of people were talking to me, then I went back to my screen... and nothing was there anymore??
    Can we go back in time? Can we undo it???

    Most likely we can recover the galleries for you. Please email the help desk from the email on your account, and make sure to explain the situation and also which galleries were deleted. We can probably fix you right up :D.

    http://help.smugmug.com/customer/portal/emails/new
    Zac Williams
    Support Hero
  • rougetaureaurougetaureau Registered Users Posts: 38 Big grins
    edited October 10, 2013
    zacHer0 wrote: »
    Most likely we can recover the galleries for you. Please email the help desk from the email on your account, and make sure to explain the situation and also which galleries were deleted. We can probably fix you right up :D.

    http://help.smugmug.com/customer/portal/emails/new

    Well, that would make somebody a real super-hero!
    Just wrote to you, then came back here and found your advice.
    Crossing my fingers. Very hard!
  • rougetaureaurougetaureau Registered Users Posts: 38 Big grins
    edited October 10, 2013
    clap.gif
    Can I kiss somebody?
Sign In or Register to comment.