Site

davemj98davemj98 Registered Users Posts: 225 Major grins
edited October 28, 2013 in SmugMug Support
Cannot see my site at all; davidsdigitalphotography.com
davidsdigitalphotography.com
Alpha 99 & VG, 900x2 & VG; 50mm1.4, CZ135 1.8; CZ16-35 2.8, CZ24-70 2.8, G70-200 2.8, G70-400, Sony TC 1.4, F20, F58, F60.

Comments

  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited October 22, 2013
    Is this your SmugMug link? http://davidsdigitalphotography.smugmug.com/

    You have a Basic account which does not support custom domains so that might be the problem right there. How did you have the domain set up?
    Zac Williams
    Support Hero
  • CoreyDCoreyD Registered Users Posts: 33 Big grins
    edited October 22, 2013
    My page. http://www.deardsphotography.com is currently all black, no content, in legacy while signed out. If I log in I can see my sandbox version of my site but as soon as I click "view as legacy" it goes back to solid black and I am logged out?

    FYI I do have a pro account.

    Thanks,

    Corey
    The shortest distance between two points is........grossly over rated!
    http://www.deardsphotography.com
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited October 22, 2013
    Our OPS team is aware and working on the problem. Sorry for the inconvenience. Hopefully they will have things up and running soon.
    Zac Williams
    Support Hero
  • CoreyDCoreyD Registered Users Posts: 33 Big grins
    edited October 22, 2013
    Just to clarify, I apparently am not actually logged out, just can not go back to my sandbox view without logging out and then logging back in. Tested and have the same behavior on IE, Firefox and Chrome.
    The shortest distance between two points is........grossly over rated!
    http://www.deardsphotography.com
  • CoreyDCoreyD Registered Users Posts: 33 Big grins
    edited October 22, 2013
    Thanks for the quick response!
    The shortest distance between two points is........grossly over rated!
    http://www.deardsphotography.com
  • davemj98davemj98 Registered Users Posts: 225 Major grins
    edited October 28, 2013
    Been a pro account for several years, WTH?
    davidsdigitalphotography.com
    Alpha 99 & VG, 900x2 & VG; 50mm1.4, CZ135 1.8; CZ16-35 2.8, CZ24-70 2.8, G70-200 2.8, G70-400, Sony TC 1.4, F20, F58, F60.
  • zacHer0zacHer0 Registered Users Posts: 655 Major grins
    edited October 28, 2013
    davemj98 wrote: »
    Been a pro account for several years, WTH?

    Not to worry, and sorry for the confusion.

    When I asked, I asked if this was your site - http://davidsdigitalphotography.smugmug.com/ - which it is not. At the time I could not tell what your site was because your domain was not working.

    Everything is fine, your account is a Business account, your domain is set up correct, and it is resolving just fine.

    If you need anything else let us know!
    Zac Williams
    Support Hero
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