publish to facebook not working?

belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
edited October 31, 2013 in SmugMug Support
HI

I'm currently trial testing the new smugmug. I've tested it before with the old layout but didn't for for it then and kept using my zenfolio account
im now considering moving again and have played around with the customizations and quite impressed

I'm now trying to publish a public gallery (by selecting all the pictures) to facebook.
I have the option for PROFILE or PAGE, I took PROFILE
I can choose or create new album
I choose to CREATE NEW (because I cant select any existing albums from facebook anyway)
so I create a new one.

now that new one becomes part of the list. so now I have
choose
create new
album_name_justcreated

so I take the last and when I press publish it mentions in red
YOU MUST SELECT an ALBUM

what am I doing wrong here?

I can log into my account by pressing the blue facebook logo and get into my account automatically
so I guess FB and smugmug are connected...


this is very confusing.
any help?


thanks!
I am on a trial so 9 days left to figure this out

Comments

  • belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
    edited October 30, 2013
    bumping this one up...
    anyone? thanks
  • bobbyherobobbyhero Registered Users Posts: 207 Major grins
    edited October 30, 2013
    You need to select the Gallery you just created, so it knows where to publish the photos.
  • belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
    edited October 30, 2013
    I did
    I created the album I can now select it as an album so I did
    but it still says "YOU MUST SELECT an ALBUM""
  • belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
    edited October 30, 2013
    here's a screenshot
    created the album MAUI
    selected it
    pressed publish and it tells me to select an album?!

    u3q5.jpg

    Uploaded with ImageShack.us
    wPMe8crkGA0kwAAAABJRU5ErkJggg==
  • belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
    edited October 30, 2013
    Nice it seems that this simply does not work I'm assuming...
    no replies on the forum
    created a support ticket as well...

    so far having a hard time deciding if I should just keep zenfolio or move completely to smugmug...


    greets
  • belgiantrotterbelgiantrotter Registered Users Posts: 16 Big grins
    edited October 30, 2013
    fixed it
    tried something else:


    logged out all sites (smugmug and facebook)
    restarted browser
    instead of loggin into smugmug with my facebook profile, I logged in with other username from smugmug
    went to the publish page. that pop-up now had a new notification "you need to be logged in to facebook"
    when I did that, I got a new authorization pop-up to access my photos

    after that it worked flawlessly.


    greets
  • WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited October 30, 2013
    fixed it
    tried something else:


    logged out all sites (smugmug and facebook)
    restarted browser
    instead of loggin into smugmug with my facebook profile, I logged in with other username from smugmug
    went to the publish page. that pop-up now had a new notification "you need to be logged in to facebook"
    when I did that, I got a new authorization pop-up to access my photos

    after that it worked flawlessly.


    greets

    Ha! That's pretty crazy. (I mean, it seems backwards from the way you'd think it would be more likely to work!) But I'm glad you got it going. I wish these heroes would actually read the posts. You described exactly what you did & then get a response telling you to do what you just did. Ugh.
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
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  • AceCo55AceCo55 Registered Users Posts: 950 Major grins
    edited October 31, 2013
    Ha! That's pretty crazy. (I mean, it seems backwards from the way you'd think it would be more likely to work!) But I'm glad you got it going. I wish these heroes would actually read the posts. You described exactly what you did & then get a response telling you to do what you just did. Ugh.

    rolleyes1.gifrolleyes1.gifrolleyes1.gif
    My opinion does not necessarily make it true. What you do with my opinion is entirely up to you.
    www.acecootephotography.com
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