"Download All" now starts to download entire gallery???

S-ManS-Man Registered Users Posts: 151 Major grins
edited October 31, 2013 in SmugMug Pro Sales Support
I like to send download gallery links to my clients who are to receive hi-res files. It used to make a .zip file and email me a link that I could email to the client, but just today I noticed my browsers (all of them) start to download the entire gallery locally. :dunno
Anyone know what's up? I'm on "legacy" SM btw.
Thanks!
Sam

Comments

  • The MechanicThe Mechanic Registered Users Posts: 197 Major grins
    edited October 31, 2013
    Hi S-Man,

    There are a few cases where the download will start right away. The most common is if the zip file can be requested on the fly, it will start right away.

    If you need this link, please email the help desk with a link to the gallery and we can get you a copy of this link.

    Please know you MUST make this request from the email address used on your SmugMug Account.

    Thanks Scott
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  • S-ManS-Man Registered Users Posts: 151 Major grins
    edited October 31, 2013
    Thanks mate. Is this a common occurrence or just a fluke?
    Sam
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