smugmug on iphone

jayandcarlenejayandcarlene Registered Users Posts: 1 Beginner grinner
edited November 5, 2013 in SmugMug Support
Before with the Legacy Smugmug you could view on your mobile device the full site version, Now you can't. Is there a way to still view full site and not just the mobile site. On the full site I could move from page to page and all thumbnails didn't need to load now it freezes before the end of album and won't load all pictures. Albums are 500-700 pictures full resolution and trying to view on iPhone 5 updated.

Comments

  • tomnovytomnovy Registered Users Posts: 1,103 SmugMug Employee
    edited November 5, 2013
    Hi Jayandcarlene,

    I am very sorry but at the moment there is no possibility of turning off the mobile version of your site.

    Have you tried to empty the cache in the browser that you are using on your iPhone 5?

    To clear the browser cache
    From the Home screen, choose Settings > Safari. Tap Clear Cache.

    I hope this helps!

    Take care,
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
  • DJenningsDJennings Registered Users Posts: 5 Beginner grinner
    edited November 5, 2013
    If you use chrome as your web browser instead of safari, there is an option to 'request desktop site' which works for smugmug (and most websites)
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