[Resolved] Titles cleared and captions unchanged when re-uploading photos

dhopkins

I've been frustrated by this bug and couldn't find it in the current bugs list, so I've carefully reproduced it and am reporting it here (will email support as well).

Problem: Title metadata is cleared/blanked when re-uploading a photo
Scenario: I have JPG that has a title and a caption. Looking at the metatdata with exiftool, I noted that titles and captions are stored as follows:

---Title stored in the following metadata fields:---
XMP: Title
IPTC: Object Name

---Caption stored in the following metadata fields:---
XMP: Description
EXIF: Image Description
IPTC: Caption-Abstract

On initial upload, the title and caption metadata looked like this and the image after uploading, matched (see attached screenshot):

XMP: Title = XMP Title Testing 123
IPTC: Object Name = XMP Title Testing 123
XMP: Description = Caption Testing 123
EXIF: Image Description = Caption Testing 123
IPTC: Caption-Abstract = Caption Testing 123

I then changed the title and caption to this, but the title was stripped from the uploaded image and the caption remained unchanged (see attached screenshot):

XMP: Title = Title Testing 456
IPTC: Object Name = Title Testing 456
XMP: Description = Caption Testing 456
EXIF: Image Description = Caption Testing 456
IPTC: Caption-Abstract = Caption Testing 456


This behavior was first noticed when I changed titles and uploaded to SM from Lightroom, so I've broken it down to this specific bug.

Please fix it!!!

Teach

Thank you for the very detailed notes and information. It is very helpful. i have passed this information on to our team so they can take a look and troubleshoot this issue. Thank you for your patience.

dhopkins

Thanks, Teach!

martintyler

Here's the main thread on this issue - http://www.dgrin.com/showthread.php?t=239056

Really looking forward to getting some actual feedback (and a FIX!) instead of more 'we will get back to you'

devbobo

A fix is live

dhopkins

devbobo wrote: »

A fix is live

Thank you very much for fixing the clearing/blanking issue. Titles no longer disappear! Woo hoo!!!

However, titles don't get updated either. They're not empty, but they're not changed to match the latest upload. Captions are changed, however.

devbobo

Thanks, please avoid cross posting the same comment in multiple threads.

dhopkins

devbobo wrote: »

Thanks, please avoid cross posting the same comment in multiple threads.

OK, no problem.