Canon 70-200 non IS Autofocus Issues

Big RedBig Red Registered Users Posts: 71 Big grins
edited November 19, 2013 in Cameras
Today I was doing a shoot (Canon 7D) and my autofocus drive on my Canon 70-200 non IS stopped working (no hunting, no movement at all). It was working fine and then just stopped. I recalled that my lens rolled out of my bag and hit the ground (maybe 6" drop) an hour earlier. Is it likely that I broke the motor drive? Any suggestions of checks I should do? Any idea how much such a repair could be?

Note: The AF drive works fine with my 17-55mm on my 7D.

Thanks in advance.

Jeff

Comments

  • divamumdivamum Registered Users Posts: 9,021 Major grins
    edited November 12, 2013
    Really stupid question: did the switch get moved to MF by mistake? I've had that happen before - total moment of panic before I realised............
  • Big RedBig Red Registered Users Posts: 71 Big grins
    edited November 13, 2013
    divamum wrote: »
    Really stupid question: did the switch get moved to MF by mistake? I've had that happen before - total moment of panic before I realised............


    Divamum,
    I checked that multiple times and the switch is correct.
  • ziggy53ziggy53 Super Moderators Posts: 24,127 moderator
    edited November 13, 2013
    Big Red wrote: »
    ... I recalled that my lens rolled out of my bag and hit the ground (maybe 6" drop) an hour earlier. Is it likely that I broke the motor drive? ...

    Any sort of drop onto a hard surface can cause internal damage.

    If you send the lens back to Canon they will give you an estimate in an e-mail before they attempt repairs.

    If this is for the US, start the process by contacting Canon USA:

    http://www.usa.canon.com/cusa/consumer?pageKeyCode=onlineRepairLanding
    ziggy53
    Moderator of the Cameras and Accessories forums
  • Brett1000Brett1000 Registered Users Posts: 819 Major grins
    edited November 15, 2013
    Big Red wrote: »
    I checked that multiple times and the switch is correct.

    unfortunately that means a trip to Canon
  • Sin City StanSin City Stan Registered Users Posts: 2 Beginner grinner
    edited November 17, 2013
    Another duh question. Are the lens contracts clean?
  • Brett1000Brett1000 Registered Users Posts: 819 Major grins
    edited November 19, 2013
    Another duh question. Are the lens contracts clean?

    that should be checked as well but with the symptoms showing up right after dropping the lens .....
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